Megan Vidovich
Big Pine Key
Summary
Hardworking waitress with 10+ years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service and training incoming staff. Management in restaurant and convenient store experience, as well as placing orders and maintaining and ensuring to always be stocked and prepared.
Overview
8
8
years of professional experience
2007
2007
years of post-secondary education
1
1
Certification
Work History
Waitress
Galley Grill
Summerland Key
06.2020 - 09.2025
- Welcomed and seated guests in a friendly and timely manner.
- Took orders for food and drinks and delivered them to guests.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Trained new employees to perform duties.
- Stocked service areas with supplies during slow periods.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Processed payments accurately using cash registers or POS systems.
- Communicated daily specials to customers.
Waitress
Square Grouper Bar & Grill
Cudjoe Key
10.2017 - 06.2020
- Handled customer inquiries and resolved minor issues effectively.
- Followed health and safety guidelines in food handling procedures.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Communicated daily specials to customers.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Trained new employees to perform duties.
- Set up tables in between patrons to reduce wait times.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Garnished dishes and beverages to serve visually appealing menu items.
Education
Oxford Hills Comprehensive High School
South Paris, MESkills
- Food safety compliance
- Menu knowledge
- Cash register/ POS operation
- Efficiently train new staff
- Ensure customer satisfaction
- Servsafe certified
Certification
- Servsafe Certified
- Previous Food management certification
References
References available upon request.
Timeline
Waitress
Galley Grill
06.2020 - 09.2025
Waitress
Square Grouper Bar & Grill
10.2017 - 06.2020
Oxford Hills Comprehensive High School