Megan Wallace
Memphis ,TN
Summary
Versatile Case Manager and Investigator with a successful investigation history. Effective at working with government agencies, law enforcement departments and private companies to complete successful assignments. Resourceful investigative professional uses evidence analysis and advanced interviewing techniques to illuminate complex cases.
Overview
9
9
years of professional experience
Work History
Investigative Specialist
Adult Protective Services
11.2017 - Current
- Investigate reports of abuse, neglect, self-neglect, and financial exploitation of adults who are considered vulnerable or are unable to protect themselves due to physical or mental limitations.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated with law enforcement officials, investigation agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Mentored new team members to quickly adapt them into professional work environments, reducing training time required.
- Obtained evidence through direct records reviews and conducted interviews with complainants, suspects and policyholders.
Behavioral Youth Counselor
Youth Villages
10.2014 - 09.2016
- Provided services to youth between ages of 8 to 18.
- Assisted clients by helping develop skills and behaviors necessary to recover from addiction and modify behavior.
- Conducted patient intake assessments and interviewed families to gather psychiatric histories and develop treatment plans.
- Facilitated and conducted group and individual therapy sessions to address PTSD, anger management, substance abuse and grief.
Education
Bachelor of Science - Sociology And Criminology
University of Illinois At Chicago
Chicago, IL08.2014
Associate of Applied Science - General Education and AppliedSciences
WALTERS STATE COMMUNITY COLLEGE
Morristown, TN05.2012
Skills
- Data Integrity
- Team Oriented
- Skilled Collaborator
- Committed High Achiever
- Effective Cross-Functional Communicator
- Solution Oriented
- Rapid and Adaptive
- Case Preparation
- Investigative Skills
Accomplishments
10x Most Outstanding Investigation Performance
Timeline
Investigative Specialist
Adult Protective Services
11.2017 - Current
Behavioral Youth Counselor
Youth Villages
10.2014 - 09.2016
Bachelor of Science - Sociology And Criminology
University of Illinois At Chicago
Associate of Applied Science - General Education and AppliedSciences
WALTERS STATE COMMUNITY COLLEGE
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