Megan Ward
Homestead,FL
Summary
Enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable experiences. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Insurance Sales Associate position.
Overview
10
10
years of professional experience
Work History
Restaurant Manager/Server
Royal Palm Grill & Deli
06.2014 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Cheerleading Coach
Keys Gate Charter School
09.2019 - 02.2024
- Fostered a positive and supportive environment, promoting teamwork and sportsmanship among cheerleaders.
- Mentored young athletes, providing guidance on personal growth and academic achievements.
- Managed scheduling for practices, performances, and competitions, ensuring timely communication with parents and team members.
Education
No Degree -
Miami Dade College
Miami, FLHigh School Diploma -
Keys Gate Charter High School
Homestead, FL06.2016
Skills
- Customer Engagement
- Staff Management
- Recruitment
- Customer Service
- Adaptable
- Multitasking Abilities
- Patience and Empathy
- Work Ethic and Integrity
- Conflict Resolution
Timeline
Cheerleading Coach
Keys Gate Charter School
09.2019 - 02.2024
Restaurant Manager/Server
Royal Palm Grill & Deli
06.2014 - Current
No Degree -
Miami Dade College
High School Diploma -
Keys Gate Charter High School