Megan Webb
Washougal,WA
Summary
RESUME SUMMARY Dynamic and detail-oriented professional with a strong background in research and operations management. Dedicated professional with a proven track record in remote work environments. Seeking a challenging research position where I can leverage my analytical skills, market research expertise, and computer proficiency.
Overview
7
7
years of professional experience
Work History
Operations Manager
Ta-Ta Towels
09.2017 - Current
- Managed and analyzed data to make data-driven decisions for improving operations
- Created effective customer service procedures, policies, and standards
- Worked with Social Media Manager to ensure alignment between website and social media presence & strategy
- Screened all influencer applications, created spreadsheets to track and manage influencers
- Maintained accurate records and documented all customer service activities and discussions.
Sales Manager
EnviroMet
06.2016 - 09.2017
- Managed 100+ accounts
- Conducted market research to identify new business opportunities
- Cultivated and maintained strong relationships with clients to ensure satisfaction and repeat business
- Managed entire sales cycle, from lead generation to closing deals and post-sales support.
Education
High School Diploma -
Snohomish High School
Snohomish, WA06.1997
Skills
- Project Management Customer Service Multitasking Sales management
- SKILLS
- Market strategy & research
- Project Management
- Customer & client management
- Ability to adapt quickly to new internal tools and systems
- Remote Collaboration
- Customer service
- Problem-solving
- Detail Oriented
- Microsoft Office & Google suite
Timeline
Operations Manager
Ta-Ta Towels
09.2017 - Current
Sales Manager
EnviroMet
06.2016 - 09.2017
High School Diploma -
Snohomish High School
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