MEGAN WENDZEL
Berrien Springs
Summary
Dedicated hospitality professional with a strong background in delivering outstanding customer service. Committed to teamwork and adaptability, effectively responding to evolving demands. Experienced in multitasking, addressing customer inquiries, and maintaining an organized environment, contributing to overall operational efficiency.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Server
The Buck
st joseph, mi
02.2021 - Current
- Delivered food and beverages promptly, enhancing customer satisfaction.
- Explained new menu items and daily specials, improving customer engagement.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Trained and mentored new servers on menu knowledge and service standards.
- Managed multiple tables simultaneously, ensuring timely order delivery and accuracy.
- Collaborated with kitchen staff to streamline communication and expedite food preparation.
Receptionist
Edgewater Family Health
Saint Joseph, MI
08.2025 - 07.2026
- Managed front desk operations, ensuring a welcoming environment for patients and visitors.
- Coordinated appointment scheduling, optimizing patient flow and reducing wait times.
- Assisted in billing processes, verifying insurance information and facilitating payment collection.
- Developed office procedures that enhanced communication between staff and patients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
Court Clerk
Saint Joseph Court House
st joseph, mi
06.2022 - 07.2025
- Ensured compliance with court procedures and legal requirements across various case types.
- Verified accuracy and completeness of incoming legal documents prior to filing.
- Processed legal documents and maintained accurate court records for efficient case management.
- Coordinated schedules for hearings and ensured timely notifications to relevant parties.
- Facilitated communication between judges, attorneys, and the public regarding case statuses.
Salesperson
Oh My Darlings
st joseph, mi
04.2021 - 06.2022
- Maintained knowledge of current offerings and company processes to enhance customer interactions.
- Remained up to date on current offerings and company processes.
- Documented sales transactions and expenses to ensure accurate financial reporting.
- Developed strong customer relationships to enhance loyalty and repeat business.
- Conducted product demonstrations, effectively showcasing features and benefits to customers.
Nutrition Service Worker
Spectrum Health
Saint Joseph, Michigan
06.2021 - 08.2021
- Coordinated delivery and collection of patient meal trays, ensuring timely service.
- Helped patients select appropriate foods for prescribed diets.
- Explained menu items and provided tailored recommendations to enhance patient dining experience.
- Described menu items and recommended choices based on customer desires.
- Assisted patients in choosing foods that align with their prescribed dietary plans.
Education
High School Diploma -
Lakeshore High School
Stevensville, MI06.2021
Skills
- Exceptional customer service
- Guest engagement
- Cash handling
- Relationship management
- Food safety management
- Time management
- Task management
- Strong work ethic
Certification
First Aid certified, CPA BLS certified
Timeline
Receptionist
Edgewater Family Health
08.2025 - 07.2026
Court Clerk
Saint Joseph Court House
06.2022 - 07.2025
Nutrition Service Worker
Spectrum Health
06.2021 - 08.2021
Salesperson
Oh My Darlings
04.2021 - 06.2022
Server
The Buck
02.2021 - Current
High School Diploma -
Lakeshore High School