Megan Wharton
Zelienople,PA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress Trainer
The Smiling Moose
06.2024 - 04.2025
- Developed strong communication skills by giving information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing great service and helped guest concerns promptly.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Restaurant Waiter
Olive Garden
12.2023 - 05.2024
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Trained new employees to perform duties.
Restaurant Waiter
Los Mayas
07.2022 - 07.2023
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
Education
High School Diploma -
Seneca Valley High School
Harmony, PA05-2024
Bachelor of Science - Nursingh
Chatham University
107 Woodland Rd, Pittsburgh PA, 1523204-2028
Skills
- Menu knowledge
- Service Quality
- Dining customer service
- Sales Techniques
- Menu Memorization
- Body language awareness
- Patience and tact
Affiliations
- Two years at Butler Vo-Technical School for Sports Medicine and Physical Therapy.
- Involved in Varsity high school volleyball and track. Interview scholarships from Chatham University
Certification
- CPR & AED Certified
- RAMP Certification
Accomplishments
- National Scholars Society winner
- WPBDF Scholarship winner
Education and Training
Chatham University for Bachelors of Science in Nursing
Timeline
Waitress Trainer
The Smiling Moose
06.2024 - 04.2025
Restaurant Waiter
Olive Garden
12.2023 - 05.2024
Restaurant Waiter
Los Mayas
07.2022 - 07.2023
High School Diploma -
Seneca Valley High School
Bachelor of Science - Nursingh
Chatham University
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