Megan Williams
Lyman,SC
Summary
Experienced Treatment Coordinator with expertise in patient scheduling, treatment planning, and financial coordination. Manage consultations and educate patients on treatment options effectively.
Overview
17
17
years of professional experience
Work History
Treatment Coordinator
Summers Orthodontics
Greenville, Sc
07.2013 - Current
- Manage a schedule of 8-10 orthodontic consultations each day
- Manage dental photography, iCAT Flex x-rays, and iTero scans for office.
- Provide education and resources to help patients understand their treatment options and financial arrangements.
- Manage patient scheduling, appointment reminders, and follow-up calls for all new patients, pending patients and observation patients.
- Manage scheduling and appointment confirmations for all new patients and growth guidance appointments.
- Coordinate patient consultations and treatment plans for orthodontic procedures.
- Educate patients on treatment options and appliances, and make sure they understand all treatment options presented by doctors.
- Direct a team of four treatment coordinators, ensuring clarity in job duties and objectives.
Coordinate time-off requests to balance workload effectively.
Analyze monthly reports to determine conversion rates are above 70%
Front Desk Administrator
Chadwell Orthodontics
Duncan, SC
01.2009 - 07.2013
- Managed patient scheduling and appointment confirmations efficiently.
- Coordinated patient intake paperwork and insurance verification processes.
- Assisted in all new patient consultations and explanation of treatment plans and financial arrangements.
- Ensured the front desk area and lobby was clean and organized at all times.
- Handled payment processing and provided patients with receipts.
- Handled all insurance claims
- In charge of all office supply orders
- Made all essix retainers and trimmed stone models for the lab.
Education
High School Diploma -
Dorman High School
Roebuck05-2006
Some College (No Degree) - Business Administration
Limestone College
Gaffney, SCSome College (No Degree) - Transfer Program
Spartanburg Community College
Spartanburg, SCSkills
- Patient scheduling
- Treatment planning
- Dental imaging
- Financial coordination
- X-ray Certified
- Treatment Coordinator Intensive training with Peniche and Associates completed in 2023
Timeline
Treatment Coordinator
Summers Orthodontics
07.2013 - Current
Front Desk Administrator
Chadwell Orthodontics
01.2009 - 07.2013
High School Diploma -
Dorman High School
Some College (No Degree) - Business Administration
Limestone College
Some College (No Degree) - Transfer Program
Spartanburg Community College