MEGAN WILSON
Mesa,AZ
Summary
Dynamic individual with hands-on experience in customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing business goals. Thorough team contributor with strong communication and organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
11
11
years of professional experience
Work History
Delivery Associate
MJ&AD
Mesa, AZ
08.2025 - Current
- Communicated with customers to resolve delivery issues and ensure satisfaction.
- Conducted vehicle inspections to ensure compliance with safety regulations.
- Enhanced delivery efficiency by optimizing route planning and time management.
- Operated vehicle safely in highly congested areas with no traffic violations.
Assistant Manager
SmartStop Self Storage
Surprise, AZ
01.2024 - 08.2025
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed weekly inventory counts and orders to verify stock levels and forecast future needs.
- Generated repeat business through exceptional customer service.
- Monitored facility security systems and conducted regular safety inspections.
Bartender Supervisor
Dolphin Beach Resort
St. Pete Beach, Florida
08.2016 - 12.2024
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Reduced waste and costs by closely monitoring inventory levels and implementing proper storage techniques.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
Bartender
Garcia's Mexican Restuarant
Tempe, AZ
02.2015 - 05.2016
- Developed and implemented efficient workflows for busy shifts, improving service speed.
- Resolved customer complaints swiftly, maintaining high service quality and guest satisfaction levels.
- Developed loyal clientele by consistently delivering outstanding service.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
High School Diploma -
West High School
Iowa City, IASkills
- Deadline adherence
- Team leadership
- Time management
- Staff training and development
- Policy enforcement
- Dependable and reliable
- Clear communication
- Adaptability and flexibility
- Multitasking and organization
- Money handling
- Problem-solving
- Workplace safety
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Delivery Associate
MJ&AD
08.2025 - Current
Assistant Manager
SmartStop Self Storage
01.2024 - 08.2025
Bartender Supervisor
Dolphin Beach Resort
08.2016 - 12.2024
Bartender
Garcia's Mexican Restuarant
02.2015 - 05.2016
High School Diploma -
West High School