Megan Worley
Medix / Included Health
Ironton,OH
19
years of professional experience
Highly motivated and self-directed individual with prior experience as medical secretary and with excellent communication, organizational, office management, and customer relations skills seeks a challenging position in an office setting.
Work History
Referral Support Advocate
10 Months- Assist members with finding high quality, in network providers for their medical, behavioral health, and dental needs
- Making phone contacts to multiple offices to find out availability, if they are in network with the members insurance, and time frame of future appointments
- Documenting all member, office, and insurance contacts and outcomes
- Assist in scheduling members with local providers for their needs
Front Office Specialist / Referral Specialist
3 Years- Managed incoming phone calls to assist patients effectively.
- Coordinated patient scheduling for appointments and procedures to optimize clinic workflow
- Facilitated submission of referrals to appropriate offices and facilities for timely patient care
- Contacted patients regarding referrals to ensure understanding and follow-up
- Answering phones
Billing Specialist
4 Years 7 Months- Responded to incoming phone calls in a professional manner.
- Verifying patients information and insurance
- Verifying patients' information and insurance
- Managed precertification and coding for patient procedures to facilitate timely reimbursements
- Executed medical billing for patients, ensuring compliance with health regulations
- Recorded medical notes during patient consultations for accuracy.
Unit Clerk
10 Months- Answered incoming calls for all hospital units, directing inquiries to appropriate departments.
- Entering physician orders
- Verifying patient information and insurance
- Verified patient information and insurance, ensuring accuracy for seamless admissions
- Scheduled patients for procedures, coordinating with medical staff to optimize workflow
Medical Clerk
1 Year 6 Months- Answered phones at busy military medical clinic. for busy military medical clinic
- Created schedules for medical staff in high-volume clinic. for physicians
- Scheduling walk-in appointments every morning
- Maintained front desk operations to ensure smooth clinic flow
- Answering phones for busy military medical clinic
Unit Clerk, ER
10 Months- Managed incoming phone calls at front desk
- Verified and entered patient information to ensure accuracy and compliance
- Contacting other physicians and departments for accurate patient care
- Coordinated with physicians and departments to facilitate accurate patient care
- Scheduled follow-up appointments with departments to optimize patient continuity of care
Education
High School Diploma
Massage Therapy Certification
Skills
Referral processing
Patient scheduling
Patient billing
Effective communication
Timeline
Referral Support Advocate
Medix / Included Health
10.2025 - CurrentRead More
Front Office Specialist / Referral Specialist
Ironton Family Medical Centers
10.2022 - 10.2025Read More
Billing Specialist
Genesis Medical Group
08.2010 - 03.2015Read More
Unit Clerk
St. Josephs Hospital
10.2009 - 08.2010Read More
Medical Clerk
Camp Geiger Branch Clinic
01.2008 - 07.2009Read More
Unit Clerk, ER
Camp Lejeune Hospital, ER
03.2007 - 01.2008Read More
Miller Motte Technical College
Massage Therapy Certification
Read More
Morgan High School
High School Diploma
Read More