Megan York
Buda,TX
Summary
An experienced and intellectually curious multi-site property manager adept in customer relations, sales, financial reviews, market analysis, revenue management and marketing. Possesses impressive organizational skills that allow for critical thinking and analytical proficiency to make informed business decisions while successfully leading team to achieve company key performance indicators. Thrives in a fast-paced environment while being a resourceful problem solver with undeniable tenacity.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant District Manager
Rainier Properties
03.2023 - Current
- Manage 7 properties' day-to-day operations and projects to meet performance, quality and service expectations
- Proactively delegate individual and team tasks and streamlining processes
- Generate and review financial and operational reports monthly to assist with business strategy
- Increasing profit margins by 10% by effectively controlling budget and overhead and optimizing unit turns
- Prepare and review annual operating budget, forecasting reports, and monthly variance reports for portfolio
- Review contractor bids, negotiate and update property contracts
- Suggested price strategy for monthly renewals based off of market, prepared, issued, and handled all renewals
Assistant Property Manager
Continental Properties
07.2021 - 03.2023
- Enforced rent collection policies to keep delinquency below 2% for property that bills average of $480k monthly
- Successfully handled billing inquiries and issues from tenants, applicants, former tenants, and vendors
- Submitted purchase orders, receive orders, review and approve invoices through OpsTechnology to ensure accurate monthly financial reporting
- Evaluated comps and market to recommend changes in rental pricing through AI Revenue Management to remain competitive in market
- Executed financial forecasting monthly utilizing various methods such as historical data analysis with MRI, OneSite, and Power BI
- Completed final move-out walk-throughs with tenants to identify required repairs and appropriately assessed charges to prepare Final Account Statements
- Regularly revise, process and issue accurate billing while monitoring timely receipt and reconciliation of accounts
Leasing Associate
Continental Properties
06.2020 - 07.2021
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing law
- Prepared and revised 256 leases for accuracy and made appropriate changes to lease in compliance with Texas Law
- Performed background, reference, income and credit checks to screen prospective tenants
- Conducted inspections on regular basis and worked with maintenance to find new areas of opportunity to improve operations
- Studied tenant leases and researched Texas housing laws to ensure all tenant and prospective tenants inquiries' were answered knowledgeably
- Planned and coordinated maintenance make-ready board in with service requests to gain further knowledge on industry
Education
BBA - Real Estate Finance And Development
The University of Texas At San Antonio
San Antonio, TX06.2020
Skills
- Daily Property Operations
- Legal Notice Preparation
- Collections Procedures
- Grounds and Facility Inspection
- Financial Analysis & Reviews
- Revenue Growth
- Business Reporting
- Vendor Contracts
- Annual Budgeting
- Financial Forecasting
- Control of Expenses
- Project Management
- Invoice Processing
- Renewals
Accomplishments
- Generated $2.5 million of revenue in new leases for Springs at Sunfield
- Achieved an average closing ratio of 52% in the competitive Austin market
- Increased our rent per square foot by 14.48%
- Proved exceptional customer service by increasing our star reviews from 3.6 to 4.8 after joining the team
- Spearheaded renewal efforts that led to the highest renewal retention in our region with an average of 51%
- Conducted a thorough audit in attempt to find unauthorized pets, which resulted in non-refundable pet fees income that exceeded budget by 48.29%
Certification
Certified Apartment Leasing Professional
Timeline
Assistant District Manager
Rainier Properties
03.2023 - Current
Assistant Property Manager
Continental Properties
07.2021 - 03.2023
Leasing Associate
Continental Properties
06.2020 - 07.2021
BBA - Real Estate Finance And Development
The University of Texas At San Antonio
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