Megan Ann Sinkey
Los Lunas,NM
Summary
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Highly skilled payroll professional with comprehensive understanding of payroll systems and compliance regulations. Proven ability to streamline processes, ensure accuracy, and adapt to evolving needs. Strong focus on team collaboration and driving results through effective communication and problem-solving. Known for reliability and consistently delivering high-quality outcomes in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Office/Accounting/Payroll Manager
MotherRoad Plumbing, Heating, & Cooling LLC
Albuquerque, NM
03.2024 - 02.2026
- Streamlined payroll processing using ADP Workforce Now, enhancing accuracy and efficiency.
- Led payroll department in compliance with federal and state regulations, reducing errors significantly.
- Developed training programs for staff on payroll systems and best practices, improving team performance.
- Conducted regular audits of payroll data to ensure consistency and adherence to company policies.
- Evaluated permit applications for compliance with local, state, and federal regulations.
- Coordinated with stakeholders to gather necessary documentation and information for permit approvals.
- Reviewed project plans and specifications to ensure adherence to zoning laws and permit requirements.
- Developed streamlined processes for permit tracking, reducing approval times by enhancing workflow efficiency.
- Led month-end close processes, ensuring timely and accurate financial reporting.
- Streamlined accounts payable and receivable processes, reducing processing time by implementing automation tools.
- Completed weekly timesheets for employee approval
- Managed review website, making sure all necessary information from jobs were added so proper tracking could be completed.
Accounts Payable Clerk
Albuquerque Plumbing, Heating & Cooling
Albuquerque, NM
02.2023 - 03.2024
- Processed and verified invoices for timely payments, ensuring accuracy and compliance with company policies.
- Managed vendor relationships, addressing inquiries and resolving discrepancies to maintain strong partnerships.
- Coordinated payment schedules and prioritized transactions to optimize cash flow management.
- Implemented streamlined procedures for invoice approval, reducing processing time and enhancing efficiency.
- Conducted monthly reconciliations of accounts payable ledgers to ensure financial accuracy and integrity.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Accounting Assistant
Wagner Mechanical
Albuquerque, New Mexico
12.2016 - 05.2022
- Used accounting software to prepare weekly and monthly financial reports.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Prepared itemized statements, bills or invoices and recorded amounts due for items purchased or services rendered.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements and statements.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Directed clients to appropriate accountants, answered phone calls and replied to office emails for excellent customer service.
- Completed weekly check runs and maintained accounting ledgers by verifying and posting account transactions into accounting system.
Administrative Assistant-Temp Position
Dathan Weems Law Firm
Albuquerque, New Mexico
07.2016 - 11.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.
- Scheduled office meetings and client appointments for staff teams.
- Edited documents to improve accuracy of language, flow and readability.
Work Study at CNM Montoya Campus
CNM
Albuquerque, New Mexico
11.2013 - 08.2015
- Handled internal and external mail that comes to the campus, while also delivering mail to other campus's.
- Answered and quickly redirected up to 15 calls per day.
- Managed office supplies, vendors, organization, and upkeep.
- Opened and properly distributed incoming mail.
- Helped distribute employee notices and mail around the office.
- Assisted all professors with making copies of school work needed for their classes.
Customer Service Representative
T-Mobile Technical Call Center
Albuquerque, New Mexico
03.2010 - 11.2010
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Handled about 20-30 calls per day.
Recruiting Assistant
Convergys Call Center
Albuquerque, New Mexico
08.2008 - 12.2009
- Pre-screened applicants and scheduled interviews with appropriate team members if needed.
- Presented excellent first impression of company at interview and recruiting events.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
- Supported hiring process by scheduling interviews, conducting reference checks and completing various paperwork.
- Assisted with background checks and verification of licenses.
- Communicated with applicants across various stages of hiring process.
- Routed applicants to company website to apply for vacant positions.
- Handled verification of employment and other routine employee requests.
Customer Service Representative
Convergys Call Center
Albuquerque, NM
03.2007 - 08.2008
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Collected and analyzed customer information to prepare product or service reports.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recorded account information to open new customer accounts.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Associate of Applied Science - Business Administration And Management
CNM
Albuquerque, NM05-2015
Associate of Applied Science - General Business Management And Human Resources
CNM
Albuquerque05-2015
High School Diploma -
Freedom High School
Albuquerque05-2005
Skills
- Financial Reporting
- Month-End Reports
- Bookkeeping Operations
- Account Auditing
- Billing and Invoicing
- Administrative Support
- Collections and Invoice Processing
- Report Reconciliation
- Proactive and Self-Motivated
- Data Entry
- Bank Statement Reconciliation
- Attention to Detail
- Bill Payment and Recordkeeping
- Accounts Payable and Receivable
- Verbal and Written Communication
- Customer Service
- File and Database Management
- Precision and Accuracy
- Monthly Reconciliations
- Staff Recruiting
- MS Office
- Departmental Collaboration
- Payroll processing
- HR support
- Maintaining employee records
- Employee benefits administration
Timeline
Office/Accounting/Payroll Manager
MotherRoad Plumbing, Heating, & Cooling LLC
03.2024 - 02.2026
Accounts Payable Clerk
Albuquerque Plumbing, Heating & Cooling
02.2023 - 03.2024
Accounting Assistant
Wagner Mechanical
12.2016 - 05.2022
Administrative Assistant-Temp Position
Dathan Weems Law Firm
07.2016 - 11.2016
Work Study at CNM Montoya Campus
CNM
11.2013 - 08.2015
Customer Service Representative
T-Mobile Technical Call Center
03.2010 - 11.2010
Recruiting Assistant
Convergys Call Center
08.2008 - 12.2009
Customer Service Representative
Convergys Call Center
03.2007 - 08.2008
Associate of Applied Science - Business Administration And Management
CNM
Associate of Applied Science - General Business Management And Human Resources
CNM
High School Diploma -
Freedom High School