Experienced and knowledgeable Healthcare professional with significant background in managing operations in the healthcare setting. Committed to building and managing high-performing teams to regularly surpass expectations. Administers budgets, coordinates logistics and maintains smooth department operations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Imaging Supervisor
University Of Minnesota Physicians
MINNEAPOLIS, MN
01.2019 - Current
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Established and updated policies and procedures, maintaining compliance with statutory, regulatory, and state guidelines.
Motivated and supervised 26 technologists, scheduling coordinators, and technologist assistants in delivering quality patient care and customer service.
Liaison between clinical exams and research studies working directly with Associate Professor and Chair of Radiology, Director of Imaging, and Associate Director.
Operations Manager
Center For Diagnostic Imaging
ST. LOUIS PARK, MN
08.2016 - 01.2019
Operations Manager for 15 outpatient imaging clinics throughout Twin Cities Market working collaboratively to ensure consistency between all clinics.
Directly led 8 Supervisors and guided them to maintain excellence and high productivity while delivering excellent customer service, high quality exams, and top notch patient care.
Indirectly led team of 52 setting, enforcing, and optimizing internal policies and best practices which led to increases in productivity and best patient experience possible.
Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
Managed daily operations of leading organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
Chief Technologist
Center For Diagnostic Imaging
Woodbury, MN
10.2006 - 08.2016
Working Supervisor performing X-Ray and MRI in fast-paced outpatient imaging clinic.
Trained, managed, and motivated team of 13 radiology personnel performing over 17,000 imaging studies each year.
Responsible ensuring compliance with MN Dept. of Health and American College of Radiology by ensuring readiness for surprise inspections.
Education
Some College (No Degree) - General Studies
College of St. Mary's
Winona, MN
Bachelor of Science - Healthcare
St. Francis University
Joliet, IL
2001
Associate of Applied Science - Radiography
Collège of St. Catherine's
Minneapolis, MN
1997
Skills
20 years of healthcare leadership positions
Organizational Goal Development
Multiple successful MN Department of Health and American College of Radiology Inspections
Medicare Compliance
Employee Recruitment and Hiring and yearly performance evaluations
Financial Operations Oversight
Leading by example to provide excellent patient care and best experience possible
Certification
Registered with ARRT in X-Ray and MRI
CPR Certified
MRI: Siemen’s 1.5
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