Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

MEGAN TIFFANIE GONZALEZ

Kissimmee,FL

Summary

Skilled and proven success in the food and hospitality field; cross-trained in several roles to include cashiering, staffing, clerical tasks, and retail/customer service. Experience in providing personalized services while creating a comfortable, serviceable, and sanitary environment to consumers to grow professionally and concurrently with the business and/or company.

Professional caregiver with solid experience providing compassionate and efficient in-home support. Skilled in medication management, personal care, and patient mobility, ensuring optimal comfort and safety. Strong collaborator, adaptable to changing needs, and consistently reliable in delivering high-quality care.

Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Home Health Aide

Florida Caring Nursing Registry
07.2024 - Current
  • Administered daily living activities, ensuring patient comfort and safety.
  • Assisted patients with personal hygiene, mobility, and medication management.
  • Observed and reported changes in patients' conditions to healthcare professionals.
  • Maintained accurate documentation of patient care and progress notes.
  • Collaborated with multidisciplinary teams to develop personalized care plans.
  • Educated patients and families on health maintenance and wellness practices.
  • Implemented infection control protocols to ensure safe environments for patients.
  • Supported emotional well-being through companionship and active listening skills.

Cashier

Academy Sports
01.2020 - 01.2020
  • Effectively provide customer service while cashing clients out, executing refunds, and clarifying common questions
  • Refined observational and organizational skills by routinely tidying the retail area, folding, and neatly stacking clothing

Cashier & Bakery Clerk

Publix Supermarket
01.2012 - 01.2016
  • Engage with and attend to clients while simultaneously registering, scanning, itemizing, totaling, and bagging client purchases
  • Frequently trouble-shoot and problem solve to resolve customer disputes or returns and provide responses to clarifying questions (e.g., price checks, etc.)
  • Responsible for organizing, counting, and maintaining receipt records and balancing cash register drawer, as appropriate
  • Foster a welcoming and friendly environment

Caterer

Zenith High School Catering Services
01.2012 - 01.2013
  • Properly and efficiently set-up tables, food service, and dining areas in a prompt manner
  • Swiftly assist in the coordination, preparation, serving, and transportation of diverse foods for dine or to-go, as requested by consumers, and based upon a menu of popular foods
  • Efficiently conduct busing and side-work while aiding in seating guests and answering phones
  • Frequently inspect, clean, and sanitize to promote a fresh and welcoming environment for customer satisfaction

Education

HS-Diploma - Culinary Arts

ZENITH CAREER CENTER
Kissimmee, FL
01.2014

Certificate - Home Health

Southern Technical Institute
Orlando, FL
05-2025

Skills

  • Food Service: food preparation and handling, hygienic and sanitary procedures, kitchen equipment
  • Customer Service: cultural awareness, communication, serviceable, adaptable, courteous, and attentive
  • Administration: attention to detail, multi-tasking, time-management, teamwork, and ability to work under pressure
  • Language: Bilingual, Highly Proficient in English; Proficient in Spanish
  • Patient care
  • Feeding assistance
  • Personal hygiene assistance
  • Meal preparation
  • Vital signs monitoring

Certification

  • Pro-Start National Certificate (400 hours) | 2013
  • ServSafe Manager Certification | 2013

Languages

Bilingual, Highly Proficient in English; Proficient in Spanish

Timeline

Home Health Aide

Florida Caring Nursing Registry
07.2024 - Current

Cashier

Academy Sports
01.2020 - 01.2020

Cashier & Bakery Clerk

Publix Supermarket
01.2012 - 01.2016

Caterer

Zenith High School Catering Services
01.2012 - 01.2013

HS-Diploma - Culinary Arts

ZENITH CAREER CENTER

Certificate - Home Health

Southern Technical Institute