Megen Bentley
Merrillville,IN
Summary
Motivated professional with extensive experience in customer service. Proven ability to enhance efficiency through effective time management and organization skills. Recognized for building strong client relationships, fostering positive experiences, exemplary time management, and work ethic.
Overview
2026
2026
years of professional experience
Work History
Receptionist
Napleton Autowerks of Indiana
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Managed multiple tasks and met time-sensitive deadlines.
Bartender
Longhorns Steakhouse
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Lead Teacher, Toddler Room
Caring Heart Open Arms
Hobart, IN
07.2022 - Current
- Developed lesson plans tailored to meet diverse academic needs of students.
- Established ongoing communication with parents regarding strategies for academic success.
- Spearheaded project-based learning activities, fostering essential skills such as teamwork, problem solving, and social emotional skills.
- Mentored student teachers in classroom management, enhancing their teaching effectiveness.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Inbound Sales
Homelife, LLC
Gilbert, AZ
06.2009 - 2015
- Developed lesson plans tailored to meet diverse academic needs of students.
- Established ongoing communication with parents regarding strategies for academic success.
- Spearheaded project-based learning activities, fostering essential skills such as teamwork, problem solving, and social emotional skills.
- Mentored student teachers in classroom management, enhancing their teaching effectiveness.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Education
Child Development Associate (CDA) - Early Childhood Education
Productions Training Online
12.2025
Skills
- Multi-line telephone operation
- Appointment scheduling
- Data entry
- Time management
- Organization skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Cash handling expert
- Critical thinking
- File management
- Customer/Client relations
Timeline
Lead Teacher, Toddler Room
Caring Heart Open Arms
07.2022 - Current
Inbound Sales
Homelife, LLC
06.2009 - 2015
Receptionist
Napleton Autowerks of Indiana
Bartender
Longhorns Steakhouse
Child Development Associate (CDA) - Early Childhood Education
Productions Training Online