Meggan Domzalski
Amarillo,TX
Summary
Multi-talented support specialist effective at managing information, technical concerns and team member support needs with speed and efficiency. Self-directed and knowledgeable with excellent relationship building and critical thinking skills. Bringing several years of experience in technology.
Overview
11
11
years of professional experience
2010
2010
years of post-secondary education
1
1
Certification
Work History
Support Specialist
Texas Tech Health Science Center
Amarillo, Texas
10.2018 - 08.2025
- Provided technical support for staff and students using various educational systems.
- Assisted in troubleshooting software issues to enhance user experience.
- Coordinated calendars for department and institutional exams.
- Created Qualtrics course surveys and coordinated with faculty for corrections and calendar openings.
- Built user documents as templates for others to use to ensure proper usage and troubleshooting of technology.
- Versed in Examplify Examsoft, Qualtrics, Outlook Calendars, Institutional calendars, Microsoft Office.
- I was a communication liaison between students, staff, faculty, and administrators.
- Ensured support for all departments who requested my help.
Self-employed Nanny
Jesse Rivera
Amarillo, Tx
10.2016 - 07.2017
- Took child to and from school and after school activities safely.
- Prepared nutritious meals and snacks based on dietary needs and preferences as child was vegan.
- Cleaned the house.
Shift Supervisor
WTAMU Aramark Starbucks
Canyon, Texas
10.2014 - 08.2015
- Supervised daily operations and ensured team adherence to quality standards.
- Trained new baristas on equipment usage and customer service protocols.
- Managed all opening or closing duties with the team to ensure proper standards set.
Education
Las Plumas High School
Oroville, CAAmarillo High School
Amarillo, TxSome College (No Degree) - Radiology
Amarillo College
Amarillo, TXSkills
- Technical support
- Software troubleshooting
- Qualtrics survey creation
- Examplify usage
- Empathy and awareness; service for all
- Organization with attention to detail
- Calendar creations
- Microsoft Office, Google Docs
- Quick learner
Certification
- HIPPA
- Active shooter response
- FERPA
- Cybersecurity
- Compliance and Ethics
- Title IX
- Equal Opportunity
- Conflict of Interest
Timeline
Support Specialist
Texas Tech Health Science Center
10.2018 - 08.2025
Self-employed Nanny
Jesse Rivera
10.2016 - 07.2017
Shift Supervisor
WTAMU Aramark Starbucks
10.2014 - 08.2015
Las Plumas High School
Amarillo High School
Some College (No Degree) - Radiology
Amarillo College