Meghan Dunbar
Owensboro,KY
Summary
Compassionate and proactive coordinator with a strong background in patient care and crisis intervention. Skilled in facilitating team interactions and developing individualized care plans to improve client satisfaction and safety.
Overview
16
16
years of professional experience
Work History
Crisis Intervention Specialist
River Valley Behavioral Health
Owensboro, KY
10.2025 - Current
- Provided immediate crisis intervention support to individuals in distress.
- Collaborated with multidisciplinary teams to develop individualized care plans.
- Conducted risk assessments to identify urgent mental health needs.
- Facilitated de-escalation techniques to ensure client safety and comfort.
Salon Coordinator
Splitting Hairs
Louisville, KY
02.2022 - 07.2024
- Coordinated daily salon operations to ensure seamless service delivery and client satisfaction.
- Managed appointment scheduling and optimized staff assignments for efficiency.
- Assisted in inventory management, tracking supplies to prevent shortages and overstock.
- Provided front desk support, handling client inquiries and ensuring a welcoming environment.
ClickList Associate
Kroger
Louisville, KY
01.2021 - 11.2021
- Processed customer orders efficiently using ClickList system to ensure timely fulfillment.
- Selected and gathered items accurately, maintaining high standards of quality control.
- Assisted with inventory management by tracking stock levels and restocking as needed.
- Communicated effectively with customers to provide updates on order status and resolve inquiries.
Scheduling Coordinator
Norton Healthcare
Louisville, KY
01.2018 - 02.2020
- Coordinated patient scheduling to optimize clinic workflows and enhance service delivery.
- Streamlined appointment processes using electronic health record systems, improving operational efficiency.
- Managed communication between healthcare providers and patients to ensure clarity in scheduling procedures.
- Implemented best practices for appointment confirmations, resulting in reduced no-show rates.
- Analyzed scheduling data to identify trends and adjust resources effectively, enhancing productivity.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
Patient Care Coordinator
Norton Healthcare
Louisville, KY
10.2015 - 01.2018
- Coordinated patient appointments, ensuring timely access to medical services and optimal scheduling efficiency.
- Implemented electronic health record management, enhancing data accuracy and patient information retrieval.
- Facilitated communication between patients and healthcare providers, improving patient satisfaction and care continuity.
- Developed patient education materials, promoting understanding of treatment plans and health management strategies.
Medical Records Analyst
Norton Healthcare
Louisville, KY
01.2010 - 10.2015
- Analyzed patient records for accuracy and compliance with regulatory standards
- Developed and implemented data management processes to enhance record retrieval efficiency
- Collaborated with healthcare teams to ensure seamless integration of electronic health record systems
- Trained new staff on medical records protocols and best practices for data accuracy
Education
Medical Coding And Billing
ATA Career Education
Louisville, KY02-2007
Skills
- Risk evaluation
- Professional boundaries
- Verbal de-escalation
- Substance abuse awareness
- Excellent communication skills
- Multi-tasker
- Proficient in Word, Excel, Epic
- Provide excellent customer service
- Ability to proficiently and accurately coordinate, schedule, and execute multiple tasks
- Analysis skills
- Detail-oriented
Timeline
Crisis Intervention Specialist
River Valley Behavioral Health
10.2025 - Current
Salon Coordinator
Splitting Hairs
02.2022 - 07.2024
ClickList Associate
Kroger
01.2021 - 11.2021
Scheduling Coordinator
Norton Healthcare
01.2018 - 02.2020
Patient Care Coordinator
Norton Healthcare
10.2015 - 01.2018
Medical Records Analyst
Norton Healthcare
01.2010 - 10.2015
Medical Coding And Billing
ATA Career Education