Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Meghan E. Giblin

Rancho Santa Margarita,CA

Summary

Dynamic General Manager with a proven track record excelling in strategic planning and financial analysis. Achieved consistent sales growth through effective team building and operational excellence. Passionate about enhancing customer satisfaction and fostering employee development, driving success in multi-unit operations while maintaining strong vendor relationships.

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Overview

18
18
years of professional experience

Work History

General Manager

Lindora Franchise LWI
01.2024 - Current
  • Delivered annual sales and profit targets consistently through strategic planning.
  • Managed a team of 11 employees and nurses to achieve operational excellence.
  • Led extensive software transition, resulting in organization-wide improvements.
  • Collaborated with regional teams to increase year-over-year revenue via targeted promotions.
  • Initiated programs to enhance customer satisfaction metrics across services.
  • Established strong vendor relationships to secure optimal pricing for supplies.
  • Maintained effective communication with staff to ensure streamlined operations.

General Manager

Ulta Beauty
07.2021 - 01.2024
  • Managed day-to-day operations with a team of 35 associates, 8 salon professionals, and 4 on-site managers.
  • Maximize productivity and workload via payroll forecasting, KPI analysis, and scheduling adjustments.
  • Analyzed financial, operational reporting and audit results to optimize store operations in order to meet/exceed sales, profitability and operational goals.
  • Full cycle recruiting from job board postings, interviewing, hiring, onboarding, on-site orientation and terminations.
  • Ongoing People Development through accountability, performance managing and training.
  • Responsible for time sensitive roll-outs and adhering to brand expectations.
  • Proficient in CA wage and labor laws.

Services Manager

Ulta Beauty
12.2017 - 07.2021
  • Coaching services team to reach personal and salon goals, development of weekly and monthly service promotions and events, salon recruiting, analyzing salon sales, expenses and trends.

Stylist/Weekly chair renter

MN8 Salon and Day Spa
01.2015 - 12.2017
  • Maintaining a weekly average of $2,000 behind the chair, ordering/selling product, retaining a consistent clientele while giving excellent guest service.

Assistant Manager/Server

Chili’s Bar and Grill
04.2007 - 07.2016
  • Scheduling servers, bartenders and trainers; managing restaurant during high traffic times alongside General Manager; coaching team members; leading kitchen staff on upcoming menu changes.

Manager and Stylist

Fantastic Sam’s
04.2008 - 12.2014
  • Scheduling salon staff of 8-10 associates, administrating and tracking payroll, teaching color classes and leading team to reach salon and professional goals.

Education

Cosmetology License -

COBA Academy
01.2008

Some College (No Degree) - Business Administration And Management

San Francisco University

Skills

  • Organizational strategy development
  • Financial analysis
  • Payroll administration
  • Supplier relationship management
  • Operational excellence
  • Employee training
  • KPI assessment and reporting
  • Team building
  • Performance management
  • Effective communication
  • Labor cost controls
  • Customer relationship management
  • Multi-site operations management

References

  • Krysta Hasset, Regional Market Trainer for Ulta Beauty, 949-470-9531
  • Taylor Sims, Shift Lead for In and Out Restaurant, 949-735-5836

Timeline

General Manager

Lindora Franchise LWI
01.2024 - Current

General Manager

Ulta Beauty
07.2021 - 01.2024

Services Manager

Ulta Beauty
12.2017 - 07.2021

Stylist/Weekly chair renter

MN8 Salon and Day Spa
01.2015 - 12.2017

Manager and Stylist

Fantastic Sam’s
04.2008 - 12.2014

Assistant Manager/Server

Chili’s Bar and Grill
04.2007 - 07.2016

Some College (No Degree) - Business Administration And Management

San Francisco University

Cosmetology License -

COBA Academy

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