Meghan Glover
Deerfield Beach,FL
Summary
Compassionate behavior technician with strong skills in active listening, client advocacy, and data collection. Committed to promoting positive behaviors and tracking client progress in addiction recovery environments.
Overview
8
8
years of professional experience
Work History
Behavior Technician
The Bridge Sober Living
Delray Beach, FL
01.2025 - Current
- Documented client interactions and progress to ensure accurate reporting and follow-up.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Facilitated routine urine analysis tests and breathalyzer tests.
Team Member
Playa Bowls
Boca Raton, FL
11.2024 - Current
- Prepared and served menu items following quality and presentation standards.
- Assisted in maintaining cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure efficient service during peak hours.
- Educated customers on menu options, enhancing overall guest experience.
- Resolved customer inquiries and concerns, fostering positive relationships for repeat business.
Shift Leader
Kilwins Chocolates & Ice Cream
Delray Beach, FL
11.2023 - 11.2024
- Supervised daily operations, ensuring adherence to quality standards and customer satisfaction.
- Trained and mentored new staff on production techniques and customer service protocols.
- Implemented inventory management practices to optimize product availability and reduce waste.
- Coordinated team schedules, aligning staffing levels with peak business hours for efficiency.
Lead Hostess
Lulus Waterfront Grille
Ponte Vedra Beach, FL
08.2019 - 05.2022
- Supervised front-of-house operations, ensuring efficient table turnover and guest satisfaction.
- Trained and mentored new host staff on customer service standards and reservation systems.
- Developed strategies to enhance guest experiences through personalized service and attention to detail.
- Managed complex reservations, accommodating special requests and large parties seamlessly.
Expo Runner
Palm Valley Outdoors Bar & Grill
Ponte Vedra Beach, FL
03.2018 - 07.2019
- Coordinated timely delivery of food and beverages to customers, ensuring exceptional service quality.
- Streamlined communication between kitchen staff and front-of-house teams, enhancing operational efficiency.
- Monitored inventory levels and assisted in stock replenishment to maintain service readiness during peak hours.
- Resolved customer inquiries and complaints promptly, promoting a welcoming atmosphere at the establishment.
Education
Social Work
Palm Beach State College
Boca Raton, FL05.2027
High School Diploma -
Ponte Vedra High School
Ponte Vedra, FL05.2022
Skills
- Active listening
- Data collection
- Documentation skills
- Client advocacy
- Addiction recovery
- 12-step programs
- Clinical documentation
- Professional boundaries
Timeline
Behavior Technician
The Bridge Sober Living
01.2025 - Current
Team Member
Playa Bowls
11.2024 - Current
Shift Leader
Kilwins Chocolates & Ice Cream
11.2023 - 11.2024
Lead Hostess
Lulus Waterfront Grille
08.2019 - 05.2022
Expo Runner
Palm Valley Outdoors Bar & Grill
03.2018 - 07.2019
Social Work
Palm Beach State College
High School Diploma -
Ponte Vedra High School