Meghan Hayes
Shawnee
Summary
Reliable shift supervisor bringing several years of experience as team leader. Well-versed in setting goals, training new employees and monitoring performance. Superb communicator with team members and managers of all levels.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Starbucks
Shawnee
01.2023 - Current
- Supervised daily operations to ensure store efficiency during peak hours.
- Trained and mentored new team members on customer service standards.
- Resolved customer complaints promptly, enhancing customer satisfaction.
- Collaborated with team to enhance customer experience through effective communication.
- Conducted staff scheduling to optimize labor and meet business needs.
- Communicated job duties, expectations, and policies clearly to employees.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Education
Bachelor of Arts - English
Arizona State University
Tempe, AZ05-2026
Skills
- Employee training
- Team leadership
- Inventory management
- Cash handling expertise
- Customer service
- Problem analysis
- Time management
Timeline
Shift Supervisor
Starbucks
01.2023 - Current
Bachelor of Arts - English
Arizona State University