Meghan Hickman
Reynoldsburg
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
13
13
years of professional experience
Work History
Server, Server Trainer
J Gilberts
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server, Catering Captain
On The Border
10.2011 - 07.2024
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
- Increased sales significantly by upselling higher-end products to customers.
Education
No Degree - Cosmetology
Aveda Institute
Columbus, Ohio06-2008
High School Diploma -
Licking Valley High School
Hanover, Ohio05-2001
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Sales techniques
- Suggestive selling
Timeline
Server, Server Trainer
J Gilberts
07.2024 - Current
Server, Catering Captain
On The Border
10.2011 - 07.2024
No Degree - Cosmetology
Aveda Institute
High School Diploma -
Licking Valley High School
Similar Profiles
Margaret ChristiansonMargaret Christianson
Paraprofessional Educator at Gilberts Elementary SchoolParaprofessional Educator at Gilberts Elementary School
JOSEPH GILBERTJOSEPH GILBERT
Owner at Gilberts General Contracting & Property Maint.Owner at Gilberts General Contracting & Property Maint.
Desirea CervantesDesirea Cervantes
Server & Bartender at Gilberts Chowder HouseServer & Bartender at Gilberts Chowder House
Paul HarrellPaul Harrell
Senior Product Associate at JPMorgan ChaseSenior Product Associate at JPMorgan Chase
Matthew GebreyhonesMatthew Gebreyhones
Instructor at Tech CorpsInstructor at Tech Corps