Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
America's Best Contact and Eyeglasses
Vero Beach, FL
06.2021 - Current
Assist customers in selecting eyewear to meet their vision needs and personal style preferences.
Educate clients on lens options and frame features to enhance their purchasing decisions.
Process transactions accurately while maintaining aa positive shopping environment for the customer.
Manage inventory by restocking and conducting regular counts to ensure availability.
Handle customer inquiries and resolve issues effectively, fostering satisfaction and loyalty.
Assistant Manager
America's Best Contact and Eyeglasses
Vero Beach, FL
10.2021 - 05.2024
Assisted in managing daily operations to enhance customer service and store efficiency.
Trained and mentored team members to foster skill development and improve performance outcomes.
Led team in daily operations, ensuring adherence to company policies and customer service standards.
Developed scheduling strategies to optimize workforce efficiency and meet operational demands.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Receptionist
America's Best Contact and Eyeglasses
Vero Beach, FL
07.2020 - 06.2021
Managed multi-line phone system, efficiently directing calls to appropriate departments.
Scheduled appointments using electronic management systems, optimizing daily workflow.
Maintained accurate records of patient information and insurance details for seamless processing.
Trained new staff on front desk operations, enhancing overall team efficiency and effectiveness.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.