Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meghan Jacob

Carteret,NJ

Summary

Sociable Server offering twenty years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations. High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Analytical and organized [Job Title] with background dispatching services. Keeps crews on-time by planning optimal routes and schedules. Excels at monitoring operations and proactively correcting problems. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience

Work History

Server

Firehouse Restaurant
Rahway, NJ
10.2023 - 02.2024
  • Presented menus and answered questions regarding items.
  • Served food and beverages to patrons and confirmed complete orders.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Provided exceptional service to high volume of daily customers.
  • Stayed informed about daily specials, new menu items, promotions.

Server

Bus Stop Restaurant
Carteret, New Jersey
01.2016 - 06.2022
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Cleaned tables and chairs to prepare dining area for next customers.

Tow Truck Dispatcher

Edison Auto
Edison, NJ
01.2014 - 01.2016
  • Answered incoming calls and dispatched tow truck drivers to customer locations.
  • Monitored driver progress and updated customers on estimated arrival times.
  • Recorded information such as vehicle type, location, and customer details in the database.
  • Assigned appropriate vehicles for each job based on distance and availability.
  • Maintained communication between drivers and customers throughout the process.
  • Managed daily paperwork including invoices, reports, logs.

Education

High School Diploma -

Carteret High School
Carteret, NJ
06-2002

Skills

  • Exceptional Customer Service
  • Point of Sale (POS) System Operations
  • High-Volume Dining
  • Special Dietary Requirements
  • Professional Appearance
  • Dish Preparation
  • Strong Work Ethic
  • Table Bussing
  • Food Running
  • Beverage Preparation

Timeline

Server

Firehouse Restaurant
10.2023 - 02.2024

Server

Bus Stop Restaurant
01.2016 - 06.2022

Tow Truck Dispatcher

Edison Auto
01.2014 - 01.2016

High School Diploma -

Carteret High School
Meghan Jacob