Meghan Lucente
Mastic
Summary
Professional hospitality worker, ready to excel in a fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining a clean and organized workspace. Reliable and results-driven, with a positive attitude and excellent communication skills. Looking for admittance into the nursing program at Plaza College to further my career goals.
Overview
12
12
years of professional experience
Work History
Server
Vintage Wine Bar and Bistro
01.2020 - Current
- Provided exceptional customer service in a fast-paced dining environment
- Assisted guests with wine and food recommendations, enhancing their dining experience
- Worked collaboratively with team members to ensure smooth restaurant operations
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Server
The Good Life
01.2022 - 01.2023
- Greeted and seated guests while providing a friendly and welcoming atmosphere
- Maintained knowledge of extensive menu items to assist guests with informed choices
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Ensured a clean and organized dining area to improve efficiency
Bartender & Waitress
Applebee’s
01.2013 - 01.2020
- Built strong rapport with customers through attentive and personalized service
- Managed high-volume orders while maintaining accuracy and efficiency
- Assisted in training new staff to uphold company standards
Education
Allied Health Sciences -
Plaza College
Queens, NY03.2025
Associate’s Degree - Liberal Arts
Nassau Community College
Garden City, NY01.2022
Skills
- Interpersonal skills
- Communication skills
- Time management
- Multitasking
- Customer service
- Guest satisfaction
- Marketing
- Sales
- Upselling techniques
- Microsoft Office Suite
- POS system proficiency
- Aloha
- Cash handling
- Retail sales
- Adaptability
- Self-motivation
- Detail-oriented
- Exceptional customer service
- Strong work ethic
- Guest engagement
Certifications Additional Training
- Food Safety & Handling Certification
- Bartending Certification
Timeline
Server
The Good Life
01.2022 - 01.2023
Server
Vintage Wine Bar and Bistro
01.2020 - Current
Bartender & Waitress
Applebee’s
01.2013 - 01.2020
Associate’s Degree - Liberal Arts
Nassau Community College
Allied Health Sciences -
Plaza College
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