Meghan O'Brien
Austin,TX
Summary
Highly adaptable, detail-oriented professional with expertise in data entry and patient management. Proven ability to streamline scheduling and enhance patient interactions while ensuring compliance and confidentiality.
Overview
4
4
years of professional experience
Work History
PRA
Chirocare Injury Rehab
01.2025 - Current
- Oversee patient interactions to ensure accurate recording of progress using designated computer software
- Executed precise data entry for patient records, ensuring accuracy and compliance
- Manage patient inquiries and appointments to streamline scheduling procedures
- Verifying insurance, personal, and medical information to ensure error free billing processes
- Maintaining confidentiality and handling sensitive information with integrity
Server
Bastrop Roadhouse
06.2023 - 01.2025
- Delivered exceptional customer service, ensuring guest satisfaction and fostering repeat business.
- Managed food and beverage orders, maintaining accuracy throughout fast-paced service environment.
- Trained new staff on menu offerings and service protocols to enhance team performance.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Mentored junior servers, providing guidance on best practices and fostering a cohesive team environment.
Bookseller
The Painted Porch Book Shop
10.2022 - 01.2025
- Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
- Managed inventory, ensuring accurate stock levels and organization of displays.
- Trained new staff on operational procedures and customer service standards.
- Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
- Collaborated with team members to optimize store layout for improved customer flow.
- Packaging and shipping online orders
Education
High School Diploma -
Bastrop Highschool
Bastrop, TXSkills
- Business process improvement
- Cross Functional collaboration
- Data entry and analysis
- Proficiency in Microsoft Office Suite
- Email correspondence
- Conflict resolution
- Multitasking and Organizational Abilities
Timeline
PRA
Chirocare Injury Rehab
01.2025 - Current
Server
Bastrop Roadhouse
06.2023 - 01.2025
Bookseller
The Painted Porch Book Shop
10.2022 - 01.2025
High School Diploma -
Bastrop Highschool