Meghan ONeil
Loveland,CO
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Program Manager
Artech Information Systems L.L.C.
07.2022 - Current
- Manage billing and invoicing processes, ensuring accuracy and timeliness.
- Develop and execute project/program plans for multiple clients and work streams.
- Handle contract development and management, ensuring compliance and alignment with client expectations.
- Coordinate global resource allocation and management across projects.
- Oversee day-to-day operations to ensure smooth project execution and deliverables.
- Maintain comprehensive documentation for projects, processes, and deliverables.
- Drive process improvement initiatives to enhance efficiency and quality.
- Cultivate and maintain strong client relationships through proactive communication and effective problem-solving.
- Utilize strategic planning and risk management to achieve project objectives and mitigate potential issues.
- Lead cross-functional teams to deliver projects on time and within budget, adhering to quality standards
Quality Assurance Specialist
Artech Information Systems L.L.C.
04.2022 - 07.2022
- Collaborated closely with software development teams to test software for design, legal, and ADA compliance.
- Developed comprehensive documentation including test plans, test cases, and testing strategies.
- Conducted thorough testing to ensure adherence to design specifications and legal requirements.
- Implemented quality assurance processes to identify and resolve issues early in the development cycle.
- Provided actionable feedback to development teams based on testing results to improve software quality.
- Contributed to the development of best practices and standards for QA processes within the organization.
- Ensured web accessibility compliance through rigorous testing and validation of accessibility features in software applications
Assistant Property Manager
Aspenleaf Apartments - Fort Collins, CO
03.2018 - 04.2022
- Leased apartments and screened prospective tenants, ensuring compliance with property requirements.
- Communicated leasing decisions and drafted lease agreements, enforcing property policies.
- Managed collections communications and ensured timely rent payments from tenants.
- Scheduled and coordinated maintenance tasks, overseeing project management for property upkeep.
- Implemented operational policies to improve internal processes and efficiency.
- Handled difficult communications with residents, resolving issues and maintaining tenant satisfaction.
- Maintained compliance with legal regulations and property management standards.
- Led property marketing and leasing efforts.
- Leadership of our leasing team and maintenance team.
Business Development Specialist
MyVRSpot, LLC - Remote
01.2021 - 09.2021
- Lead online demonstrations of a video/content management software to K-12 school district administrators
- Set up alpha testing with stakeholders in the district, collected feedback to relay to the development team, set up beta testing with groups of students or specific schools in districts
- Worked alongside developer and CEO in testing new HR Software for release, finding and reporting bugs to the developer and making suggestions to the team
- Worked as the sole sales/business development team member on the release of new HR video response software, finding and pitching the software to stakeholders at staffing organizations.
Mental Health Technician
Clearview Behavioral Health - Johnstown, CO
03.2017 - 03.2018
- Ensured adherence to state and federal regulations in a mental health care setting.
- Monitored patients with 15-minute interval check points throughout shifts.
- Managed and maintained accurate patient charts with daily updates on care, behaviors, and vital signs.
- Developed and implemented scheduled therapy curriculum, leading group therapy sessions for high-acuity patients.
- Successfully de-escalated instances of violence and verbal conflict, employing trained self-defense and handle-with-care techniques.
- Established strong rapport with patients, families, and other stakeholders.
- Provided compassionate care and support to adolescents, adults, and geriatric patients.
- Collaborated with multidisciplinary teams to assess patient needs and develop care plans.
- Participated in training and professional development to enhance skills in mental health care and crisis intervention
Bar Manager
Bar Louie - Fort Collins, CO
11.2015 - 02.2017
- Creating crew schedules for front house staff bi-weekly, inventory management, organizing and designing catering events and internal company events, close the bar and count drawers to records cash, running end of night reports, balancing out cash tips for servers and bartenders, accepting deliveries and inputting invoices in financial tracking system, tending bar.
Guest Experience Manager
Studio Be Salon - Fort Collins, CO
06.2015 - 10.2015
Shift Manager
Big Al's Burgers and Dogs
04.2012 - 06.2015
- Created bi-weekly Front of House (FOH) schedules
- Led a team of 7-15 staff members
- Calculated and managed food and labor costs during shifts
- Maintained cleanliness according to health department guidelines
- Handled customer complaints and ensured satisfaction
- TIPS certified and food handling certified
- Managed shifts and oversaw opening and closing procedures
- Counted cash and completed nightly closing reports
- Conducted research and development for new recipes and marketing campaigns
- Interviewed and hired new staff members
- Managed inventory and ordering processes
- Ensured compliance during health inspections
- Provided training and leadership to team member
Education
Front Range Community College
Fort Collins, CORocky Mountain High School
Fort Collins, COSkills
- Organizational Skills
- Property Management
- Labor Cost Analysis
- Project management
- Program management
- Quality assurance
- Scrum
- Software testing
- Contract Development
- Proposal Development
- Operations Management
- Strategic Planning
- Cost Management
- Resource Management
- Business Development
- Change Management
- Problem-Solving
- Flexible and Adaptable
- Process Improvement
- Multi-operations Management
- Property management experience
Timeline
Program Manager
Artech Information Systems L.L.C.
07.2022 - Current
Quality Assurance Specialist
Artech Information Systems L.L.C.
04.2022 - 07.2022
Business Development Specialist
MyVRSpot, LLC - Remote
01.2021 - 09.2021
Assistant Property Manager
Aspenleaf Apartments - Fort Collins, CO
03.2018 - 04.2022
Mental Health Technician
Clearview Behavioral Health - Johnstown, CO
03.2017 - 03.2018
Bar Manager
Bar Louie - Fort Collins, CO
11.2015 - 02.2017
Guest Experience Manager
Studio Be Salon - Fort Collins, CO
06.2015 - 10.2015
Shift Manager
Big Al's Burgers and Dogs
04.2012 - 06.2015
Front Range Community College
Rocky Mountain High School