MEGHAN PEDLEY
Brockport
Summary
Dedicated professional with demonstrated strengths in customer service, direct patient and animal care. Willing to take on any task to support team and help business succeed. Offers strong interpersonal skills and charismatic care. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Walgreens
Spencerport
10.2025 - Current
- Assisted pharmacists in filling and dispensing medications accurately.
- Entered patient profiles, billing information, and prescription orders into pharmacy software system, maintaining data integrity and accessibility.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Managed pharmacy inventory by tracking expiration dates and removing outdated medications to ensure compliance and optimal stock levels.
- Operated cash registers to accept payments from customers.
Dental Receptionist
Gentle Dental Care of Rochester
04.2025 - 09.2025
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Prepared and processed patient referrals and transfer requests.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
Customer Service Representative/Pet Care Technician
K9 Resorts Daycare & Luxury Hotel
08.2024 - 11.2024
- Provided accurate information about products and services to customers via phone, email and chat.
- Evaluated new arrivals for temperament compatibility before integrating them into existing playgroups at daycare.
- Maintained cleanliness of dog daycare area by picking up waste, sanitizing surfaces, and refreshing water bowls.
- Supervised playtime between dogs and ensured their safety.
- Greeted pet owners upon arrival and assisted with checking in dogs for daycare services/payments.
Ambulatory Technician
University Of Rochester Orthopedics
01.2024 - 07.2024
- Fit patients for various braces and remove patient splints/casts.
- Transport patients to x-ray/exam rooms.
- Set up examination rooms with necessary instruments and equipment for orthopedic consultations.
- Preserved confidentiality of all patient information in line with HIPAA and internal guidelines.
- Managed efficient patient intakes, collecting histories, documenting vital signs and updating charts.
Assistant Manager
Journeys
05.2023 - 01.2024
- Delegated tasks to appropriate staff members for optimum productivity.
- Maintain operational performance with skillful execution of opening and closing procedures.
- Support senior managers with day-to-day operational requirements.
- Assisted with hiring, training, and evaluating new staff members.
- Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities.
- Responsible to meet weekly sales goals.
- Assisted with store audits.
Sales Associate
Journeys
09.2023 - 11.2023
- Created great customer experiences with personalized sales support.
- Demonstrated selling experience in fast-paced, service-oriented retail setting.
- Informed customers of promotions and special offers to increase sales.
- Conducted product demonstrations to showcase features and benefits.
- Handled cash register transactions efficiently and accurately.
Seasonal Sales Associate
Spirit Halloween
09.2022 - 02.2023
- Built attractive displays and merchandised products.
- Helped customers navigate store, complete sales and process returns.
- Adapted to changing priorities and unexpected situations with calm demeanor.
- Handled cash register transactions efficiently and accurately.
Cashier
Wegmans
08.2018 - 02.2021
- Bagged, boxed or wrapped products for customers.
- Kept clean, organized and well-stocked checkout areas.
- Prevented losses by watching for suspicious behavior.
- Redeemed coupons, loyalty points and benefits for purchased items.
- Kept customers happy by quickly processing payments and bagging purchases.
- Maintained neat drawer with correct amount of change to meet customer needs.
Pharmacy Technician Trainee
Wegmans
02.2018 - 06.2020
- Followed all federal and state regulations regarding handling of controlled substances.
- Ensured cleanliness of work area by sanitizing equipment and surfaces regularly.
- Answered phone calls from patients, healthcare providers, and insurance companies.
- Assisted in maintaining proper storage conditions for temperature-sensitive medications.
- Assisted pharmacists in preparing and dispensing medication to patients.
Education
Psychology -
SUNY, Brockport
BrockportDental Assisting -
Monroe 2 Boces
Advanced Regents Diploma -
Brockport High School
Skills
- Customer Service
- Medication Handling
- Management Experience
- Dog Behaviors/Handling
- Patient Care
- HIPAA Compliance
- Strong Communication
- Problem Solving
References
Available Upon Request
Activities
Monroe County Teen Police Academy
Timeline
Pharmacy Technician
Walgreens
10.2025 - Current
Dental Receptionist
Gentle Dental Care of Rochester
04.2025 - 09.2025
Customer Service Representative/Pet Care Technician
K9 Resorts Daycare & Luxury Hotel
08.2024 - 11.2024
Ambulatory Technician
University Of Rochester Orthopedics
01.2024 - 07.2024
Sales Associate
Journeys
09.2023 - 11.2023
Assistant Manager
Journeys
05.2023 - 01.2024
Seasonal Sales Associate
Spirit Halloween
09.2022 - 02.2023
Cashier
Wegmans
08.2018 - 02.2021
Pharmacy Technician Trainee
Wegmans
02.2018 - 06.2020
Psychology -
SUNY, Brockport
Dental Assisting -
Monroe 2 Boces
Advanced Regents Diploma -
Brockport High School