Meghan Raney
St. Petersburg,FL
Summary
Motivated and detail-oriented team player with a strong desire to contribute to business success. Passionate about personal growth and currently pursuing further education. Known for being friendly and always prioritizing teamwork. Seeking a full-time position where skills can be utilized to make a positive impact.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Eligibility Specialist 1
State Of Florida Department Of Children And Famili
03.2024 - Current
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations.
- Resolved discrepancies with client applications to verify eligibility.
Eligibility Specialist trainee
County Of El Dorado
02.2023 - 11.2023
- Worked with the county of el dorado in processing public assistance programs applications and determining ongoing eligibility for programs like Cal-Fresh (food stamps) and Medi-Cal (Medicaid).
- Collaborated with multidisciplinary teams to ensure comprehensive support for clients in need of assistance.
- Conducted extensive research on available resources to connect clients with appropriate community services and support networks.
- Maintained detailed records of client interactions, ensuring accuracy and confidentiality of sensitive information.
Retail lead / pass operations
Sierra At Tahoe
04.2021 - 02.2023
- Managed operations of the retail store, conducted inventory and trained new employees
- Extensive data entry.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Retail Manager
Tot to Tot
04.2017 - 02.2020
- Lead, coached, and developed retail employees to achieve sales goals
- Created and maintained positive employee relations by building and developing quality team members
- Monitored daily operations of the store including cash handling procedures.
Office Manager
R Services
01.2014 - 03.2017
- Scheduled customer appointments according to availability within the schedule.
- Facilitated smooth communication between clients and business owner, addressing concerns promptly to maintain harmonious work relationships.
- Resolved customer inquiries and complaints with timelines and professionalism.
Education
Associate's degree - Sociology
Lake Tahoe Community College
South Lake Tahoe, CA07.2023
Associate's degree - Psychology
Lake Tahoe Community College
South Lake Tahoe, CA07.2023
Skills
- Case Management
- Program Knowledge
- Effective Communication Skills
- Telephone Etiquette
- Proficiency in Microsoft Office
- Interviewing
- Appointment Scheduling
- Medicaid Knowledge
Accomplishments
Honors Society
Certification
Yoga Instructor, Present
Timeline
Eligibility Specialist 1
State Of Florida Department Of Children And Famili
03.2024 - Current
Eligibility Specialist trainee
County Of El Dorado
02.2023 - 11.2023
Retail lead / pass operations
Sierra At Tahoe
04.2021 - 02.2023
Retail Manager
Tot to Tot
04.2017 - 02.2020
Office Manager
R Services
01.2014 - 03.2017
Associate's degree - Sociology
Lake Tahoe Community College
Associate's degree - Psychology
Lake Tahoe Community College
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