Licensed Dental Assistant for over 14 years experienced in direct patient care, routine laboratory tasks, creating and updating patient records and general office management. Cross trained at the front desk. Knowledgeable with dental billing, coding and payments.
Overview
19
19
years of professional experience
Work History
Receptionist
Westwood-Mansfield Pediatrics
Westwood, MA
12.2011 - Current
Handled the telephone and front-desk reception within a busy environment.
Proficient in E-Clinical Works program
Credit card and money transactions for co-pays
Scanned legal documents into patients charts
Booked appointments
Licensed Dental Assistant
Dr. Frederick Insogna DMD/Advanced Dental Brands
Westwood, MA
08.2010 - Current
Over 14 years training in General Dentistry
Have assisted on implant and oral surgery procedures
Have assisted on root canal procedures
Proficient in Eaglesoft and Denison
Current X-Ray certified
Efficient in Schick digital radiographs
Practices proper sterilization of dental instruments using the Ultrasonic and Autoclave
Provides clear, detailed paperless chart noted
Works closely with patients before, during and after dental procedures
Completes set ups for dental materials including crown and bridge, implants, root canals and composites prior to procedures
Set up operatory rooms and dental trays in preparation for examinations and procedures.
Take down and sterilize operatories after procedures
Politely answered phones and scheduled or confirmed office appointments.
Knowledgeable with insurance, coding and sending claims and posting payments
Treatment planning and sending pre-estimetes
Successfully completed OSHA, ADA and HIPAA compliance training
Took impressions for night guards and bleaching trays
Certified in Zoom Whitening
Maintained social media account for office (Facebook)
Fabricated and cemented temporary crowns and veneers
Hostess
Jake n Joes Sports Grille
Norwood, MA
09.2010 - 12.2010
Greeted customers and brought them to the table
Wiped tables and seats with dampened cloths, and replaced dirty tablecloths
Answered telephone calls and responded to inquiries
cashier/cook
Allstars Pizzaria
Norwood, MA
06.2006 - 07.2010
Worked food stations
Answered phones and took customer orders
Followed all safety and sanitation policies when handling food to uphold proper health standards.
Handled money and credit card transactions in person and over the phone.
Addressed customer complaints with line cooks and served replacement menu items promptly.
Provided friendly and attentive service.
Maintained kitchen work areas, equipment, and utensils in clean and orderly condition
Presented menus to patrons and answered questions about menu items, making recommendations upon request