Meghan Stockton
Avondale,AZ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help the team achieve company goals.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
The Home Depot
01.2024 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
Patient Care Technician
Banner Health
01.2020 - 10.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Collected and transported specimens to prepare for lab testing.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Patient Care Technician
Abrazo West Campus
08.2021 - 05.2023
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Maintained clean and safe environment to promote patient safety and comfort.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Education
Bachelor of Science - Pediatric Nursing
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ05.2028
High School Diploma -
Millennium High School
Goodyear, AZ05.2018
Skills
- Problem-solving abilities
- Active Listening
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
- Materials Management
- Positive Reinforcement
- Patience and Empathy
Timeline
Customer Service Representative
The Home Depot
01.2024 - Current
Patient Care Technician
Abrazo West Campus
08.2021 - 05.2023
Patient Care Technician
Banner Health
01.2020 - 10.2023
Bachelor of Science - Pediatric Nursing
Maricopa Community Colleges - Estrella Mountain Community College
High School Diploma -
Millennium High School