Schedule patient appointments and manage schedule for efficient clinic operations.
Coordinate patient communications and provided information about services offered.
Assist patients with insurance verification and benefits explanation.
Run medical eligibility for patients each morning.
Made 24-hour reminder calls and one-week confirmation calls to ensure appointment adherence.
Help with dispensing glasses and making adjustments to patients' glasses.
Fill out the patients' intake forms for the technician and doctor.
CLERK
Collector's Office Camden County
Camdenton
07.2023 - 01.2026
Posted payments in person, over the phone, and by mail, ensuring accurate financial records.
Responded to incoming phone calls from customers
Balance cash draw each night
Make daily deposits
Managed properties sold at Tax Sale, guiding purchasers through required steps to obtain Collector's Deed.
EXECUTIVE ASSISTANT
Jones Tile
Macks Creek
03.2022 - 07.2023
Processed all invoices for timely payment
Responded to incoming phone calls
Prepared and shipped UPS packages
Coordinated orders for slurry and trash containers, fencing, and forklifts for each job site
Manage the slurry and trash containers while our crews are onsite.
Schedule semi trailer runs.
Go go through every crew group every day, and type notes in Google Docs about anything important that needs noted. It's anywhere from 2000-4000 messages a day depending on how many crews we have out.
MEDICAL RECEPTIONIST
Central Ozarks Medical Center
Camdenton
08.2021 - 12.2021
Registered new patients and updated existing demographics by collecting detailed personal and financial information using electronic medical record system
Verify patient insurance
Facilitate patient flow by notifying the provider of patients' arrival using electronic medical record system
Maintained strict confidentiality of patient information in compliance with regulations.
Answer the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
Collected and recorded payments for services ensuring accurate financial tracking
Properly navigate incoming and outgoing faxes by assigning to appropriate staff
Protect patient confidentiality
Properly navigates incoming and outgoing faxes by assigning to appropriate staff
SENIOR TELLER
Central Bank
Camdenton
07.2017 - 09.2020
Providing top-notch customer service, and greeting every customer as soon as they walk into the bank
Respecting customers' privacy, and making sure their information stays confidential
Knowing no boundaries, by doing everything I can to make sure my customers needs is met
Paying close attention to detail, and getting my work done in a timely manner.
FRONT DESK
Old Kinderhook Resort, Golf Club, & Spa
Camdenton
05.2015 - 07.2017
Answered phones, registered and processed guests, accommodated requests, handled cash payments, communicated with hotel staff, maintained clean and organized front desk, promoted hotel services to enhance guest experience.
Answered the phone while maintaining a polite and consistent manner using proper telephone etiquette.
Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Surgical Assistant/Associate Patient Care Coordinator at WOW Cosmetic SurgerySurgical Assistant/Associate Patient Care Coordinator at WOW Cosmetic Surgery