Meghan Tillotson
Columbia,SC
Summary
Hardworking account manager with several years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.
Overview
11
11
years of professional experience
Work History
Account Manager/Direct Customer Service
Merck Animal Health
02.2022 - Current
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with the brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Foster Manager
City Of Columbia Animal Services
02.2020 - 02.2022
- Provided leadership, guidance and support to staff members.
- Scheduled and managed all medical appointments for 300+ animals in the program
- Planned and executed fundraising, outreach and adoption events for the facility.
- Spearheaded fundraising efforts to support social and community service initiatives.
Adoptions and Intake Manager
Pawmetto Lifeline
01.2018 - 02.2020
- Managed and motivated employees to be productive and engaged in work, consistently meeting expected quotas.
- Maintained intakes ensuring yearly numbers met.
- Planned and executed high performing adoption events. Coordinated with volunteers to ensure adequately staffed.
Manager
Camp Bow Wow
01.2014 - 01.2018
- Planned and executed specials and events to drive business.
- Oversaw area cleaning and maintenance.
- Created schedule to ensure adequate coverage.
Education
Musical Theater
Marymount Manhattan College
New York, NYSkills
- Order Management
- Account Management
- Issue Resolution
- Client Relationship Management
- Complaint Management
- Customer Service
- Lead prospecting
- Client Relations
Timeline
Account Manager/Direct Customer Service
Merck Animal Health
02.2022 - Current
Foster Manager
City Of Columbia Animal Services
02.2020 - 02.2022
Adoptions and Intake Manager
Pawmetto Lifeline
01.2018 - 02.2020
Manager
Camp Bow Wow
01.2014 - 01.2018
Musical Theater
Marymount Manhattan College