Nicole Flexner
119 Aaron Drive,Mt. Orab
Summary
Driven Account Executive and Customer Service Manager with a proven track record at Proforma Albrecht & Company, I excel in client relationship building and account management. Implemented efficient systems at Kaeser and Blair, Inc., boosting client satisfaction and fostering strong team collaboration. Skilled in delivering impactful presentations and mentoring team members for continuous improvement. Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
28
28
years of professional experience
Work History
Account Executive, Customer Service Manager
Proforma Albrecht & Company
2006.12 - Current
- Managed $4 million in sales simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Trained new team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
- Enhanced team performance, sharing best practices and mentoring new account executives.
- Fostered long-lasting relationships with major clients to secure repeat business and referrals.
- Developed and maintained strong working relationships with team members.
Order Processing Supervisor
Kaeser and Blair, Inc.
1996.05 - 2006.10
- Collaborated with internal team to ensure seamless processing for high-priority orders.
- Streamlined order processing by implementing efficient systems and procedures from Order Entry to Delivery.
- Served as primary point of contact between Order Processing team and other departments within the company.
- Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
Education
High School Diploma -
Western Brown High School
Mt. Orab, OH05.1996
Skills
- Client Relationship Building
- Account Management
- Relationship building and management
- Customer Service
- Written and verbal communication
- Order Management
- Attention to Detail
- Teamwork and Collaboration
Timeline
Account Executive, Customer Service Manager
Proforma Albrecht & Company
2006.12 - Current
Order Processing Supervisor
Kaeser and Blair, Inc.
1996.05 - 2006.10
High School Diploma -
Western Brown High School
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