Retail professional with 8+ years experience excelling in customer service. Adept at utilizing POS systems and building customer relationships through personalized care and product knowledge.
Overview
10
10
years of professional experience
Work History
Lead Sales Associate
T Halls Inc.
07.2018 - Current
Cultivated strong relationships with customers, fostering loyalty and repeat business opportunities.
Used POS system to process orders, returns, credit applications, and account payments.
Assisted customers in making informed purchasing decisions by providing advice on product features and credit options.
Mentored new associates, enhancing product knowledge and improving customer service skills.
Managed inventory effectively, minimizing stock-outs and overstock situations.
Set and achieved company defined sales goals.
Cashier/Floor Associate
TJ Maxx, TJX Companies
02.2016 - 04.2017
Handled cash management tasks, including balancing registers and managing change.
Worked flexible schedule and extra shifts in different departments to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Restocked, tagged and organized merchandise in different departments.