Meghan Walsh
Alpharetta,GA
Summary
Recently relocated to Alpharetta, GA from Manchester, CT in January of 2022. Seeking to obtain a position in patient access services in order to utilize the skills of appointment scheduling, medical terminology, and insurance verification and authorization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Access Specialist
WellStar Health System Inc
Roswell, GA
06.2023 - Current
- Verifying patient insurance and demographics
- Finalizing estimates
- Collecting outstanding balances
- Checking authorizations
- Checking patients in
- Scheduling labs and x-rays
- Transcribing labs
- Correcting errors on workqueues
- Obtaining consents on different floors of the hospital
- I also have experience in different departments throughout Wellstar North Fulton Hospital including: Imaging, ED, Surgery Center, and Pain and Spine.
Referral Coordinator
Children's Wellness Center
Sandy Springs, GA
01.2022 - 06.2023
- Communicated efficiently with staff and patient's to make sure they were referred to the appropriate specialist
- Verified insurance
- Scheduled patient appointments
- Sent refill requests
- Answering incoming phone calls/ triaged calls from patients
- Covered check in/ check out when needed
- Collected outstanding balances
- Followed up with patient's to make sure they received exceptional care
- Assisted with scanning and faxing
- Proficient in EPIC/ Phreesia/ Intelichart/ Availity
Patient Care Coordinator
UnitedHealth Group
Manchester, CT
05.2019 - 10.2021
- Scheduled patient appointments
- Registered new patients
- Answered incoming phone calls
- Processed patient bills/copays
- Balanced payments at end of work day
- Processed renewal requests for prescriptions
- Triaged patient calls and directed patients to correct clinical staff based on symptoms
- Check in and check out
- Proficient in Allscripts
Patient Access Representative
Saint Francis Hospital & Medical Center
Hartford, CT
03.2015 - 05.2019
- Checked in patients in ER (walk in and ambulance bay)
- Registered patient
- Verified patients insurance information
- Collected patient demographics
- Provided medical staff with accurate patient labels/information
- Escorted families to hospitality suites when needed
- Processed workers compensation and motor vehicle claims
- Proficient in Epic
Education
Bachelor's - Behavioral Sciences
Eastern Connecticut State University
05.2014
Skills
- Communications
- Customer Service
- Scheduling
- Billing
- Microsoft Excel
- Organizational Skills
- Multi- Tasking
- Problem Solving
- Data Entry
- Microsoft Word
- EPIC
- Outlook
Assessments
- Work style: Reliability, Proficient, 05/01/22, Tendency to be reliable, dependable, and act with integrity at work
- Recruiting, Proficient, 05/01/22, Managing the candidate sourcing and selection process
Certification
- CRCR- Certified Revenue Cycle Representative.
- Revenue Cycle Training - 2024
Timeline
Patient Access Specialist
WellStar Health System Inc
06.2023 - Current
Referral Coordinator
Children's Wellness Center
01.2022 - 06.2023
Patient Care Coordinator
UnitedHealth Group
05.2019 - 10.2021
Patient Access Representative
Saint Francis Hospital & Medical Center
03.2015 - 05.2019
Bachelor's - Behavioral Sciences
Eastern Connecticut State University