Meghan Walton
Marana,AZ
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
6
6
years of professional experience
2020
2020
years of post-secondary education
Work History
Store Associate
Tandy Leather Factory
Tucson, Arizona
02.2025 - Current
- Assisted customers with product selection and provided in-depth product knowledge.
- Maintained inventory levels and organized stock for easy access.
- Processed sales transactions accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues efficiently and courteously.
- Conducted regular stock checks to ensure product availability on the sales floor.
- Implemented merchandising strategies to enhance customer experience and engagement.
- Ensured the cleanliness and tidiness of the store.
- Demonstrated excellent customer service skills at all times.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Provided cash register operations and handled customer payments.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Assistant Manager
Maurices
Westminster, Colorado
03.2023 - 07.2024
- Assisted in training new team members on store operations and customer service standards.
- Collaborated with management to implement visual merchandising strategies to enhance product displays.
- Managed inventory by tracking stock levels and placing orders as needed.
- Coordinated team schedules to ensure adequate coverage during peak hours and events.
- Organized promotional events to drive foot traffic and increase brand awareness in the community.
- Monitored cash handling procedures to ensure compliance with company policies and accuracy.
Supervisor
The Great Dane Pub and Brewing Company
Madison, WI
02.2022 - 03.2023
- Supervised daily operations to ensure smooth service in a busy brewing environment.
- Trained new staff on service standards and operational procedures.
- Coordinated team schedules to maintain adequate staffing during peak hours.
- Resolved customer inquiries and complaints promptly to enhance guest satisfaction.
- Implemented safety protocols to maintain a clean and safe work environment.
- Assisted with menu updates and communicated changes to the team effectively.
- Monitored employee performance and provided feedback for improvement initiatives.
Department Lead
Guglielmo & Associates
Tucson, AZ
08.2019 - 02.2022
- Supervised daily operations and ensured team compliance with company policies.
- Trained new employees on best practices and safety protocols.
- Coordinated workflow to optimize productivity and resource allocation.
- Led team meetings to discuss updates, address concerns, and share feedback.
- Collaborated with management to develop training materials for staff development.
- Provided leadership, motivation, direction and support to team members in order to achieve individual success as well as team goals.
- Managed effective stock rotation and inventory placement.
Education
Sahuarita Highschool
Sahuarita, AZSkills
- Inventory management
- Point-of-sale systems
- Visual merchandising
- Sales transactions
- Product knowledge
- Team coordination
- Stock replenishment
- Cash handling procedures
- Problem solving
- Effective communication
- Customer engagement
- Customer assistance
- Flexible schedule adaptability
- Relationship building
Timeline
Store Associate
Tandy Leather Factory
02.2025 - Current
Assistant Manager
Maurices
03.2023 - 07.2024
Supervisor
The Great Dane Pub and Brewing Company
02.2022 - 03.2023
Department Lead
Guglielmo & Associates
08.2019 - 02.2022
Sahuarita Highschool