Meghan Warner
Summary
Well-trained service advocate with several years of experience helping others. Excellent decision-making and time management skills. Sound knowledge of handling escalated issues quickly. Adapts and learns quickly and remains calm under pressure in stressful circumstances. Many guests, colleagues, and managers have appreciated my efficiency and positive attitude.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Service Advocate
Target
Chanhassen
09.2024 - Current
- Educated customers on store policies and promotional offers, achieving top sales of Target credit card with minimal hours.
- Assisted guests with product inquiries and resolved service-related issues to enhance customer satisfaction.
- Maintained accurate product knowledge to address customer questions effectively.
- Educated customers on store policies and promotional offers. Being the top seller of the Target credit card in my store with minimal hours.
- Managed customer feedback and escalated issues to appropriate teams.
- Answered incoming phone calls, directing inquiries to the appropriate departments.
- Following a schedule reliably and timely.
Cashier
Lunds and Byerlys
Chanhassen
04.2022 - 09.2024
- Processed customer transactions using POS systems, ensuring quick and accurate service.
- Maintained organized and clean checkout area for optimal customer experience
- Handled cash, credit, and gift card transactions accurately and securely.
- Trained new cashiers on register procedures and customer interaction techniques, enhancing team readiness.
- Frequently recieved compliments on efficiency with a positive attitude
Education
Minnetonka High School
Minnetonka, MNAssociate of Arts -
Normandale Community College
Minneapolis, MN 08.2024 - 05.2026
Skills
- Cash handling
- Call handling
- Problem solving
- Team collaboration
- Customer service
Languages
Spanish
Professional
Timeline
Service Advocate
Target
09.2024 - Current
Associate of Arts -
Normandale Community College
08.2024 - 05.2026
Cashier
Lunds and Byerlys
04.2022 - 09.2024
Minnetonka High School