Meghan McGaugh

Strategic HR leader supporting 8–16 high-volume retail locations across a dynamic territory, partnering with district and store leadership to drive talent strategy, organizational effectiveness, workforce planning and cultural excellence.

• Partner with senior and field leaders to design and execute people strategies aligned with operational, financial and growth objectives across a multi-unit portfolio
• Lead organizational change initiatives including restructuring, leadership transitions, market growth and evolving workforce models
• Serve as senior advisor on complex employee relations matters, conducting investigations, mitigating risk and ensuring consistent, legally compliant practices
• Drive workforce planning and talent management strategies, strengthening succession pipelines and increasing internal mobility across leadership levels
• Spearhead full-cycle talent initiatives across supported locations, improving hiring quality, onboarding effectiveness and long-term retention
• Analyze workforce data, engagement survey results, turnover trends and business metrics to diagnose organizational challenges and implement targeted interventions
• Coach and develop leaders on performance management, inclusive leadership, accountability, and team effectiveness
• Champion culture, belonging, and engagement initiatives that enhance team member experience and reinforce organizational values
• Influence cross-functional stakeholders and operational leaders without direct authority to deliver enterprise HR initiatives and measurable business outcomes

Led end-to-end HR strategy and operations for a high-volume retail location as the onsite HR Manager and member of the Executive Leadership Team. Partnered with store leadership to drive workforce performance, operational execution, compliance and team engagement.

• Directed full-cycle talent strategy for a large hourly workforce, including workforce planning, recruitment, onboarding, scheduling alignment and retention planning
• Served as strategic advisor to executive store leadership on talent management, organizational effectiveness and succession planning
• Led performance management processes, talent reviews, compensation planning and benefits administration to ensure equitable and performance-driven outcomes
• Managed complex employee relations matters, conducting investigations and advising on conflict resolution, corrective action and risk mitigation
• Executed enterprise HR programs, policy rollouts and change initiatives with operational excellence and compliance
• Drove engagement, recognition and culture initiatives to improve team member experience and strengthen retention
• Ensured strict adherence to employment law, company policy, ethical standards and confidentiality practices
• Built and developed front-line leaders through coaching, training, and accountability to performance standards
• Leveraged workforce metrics and operational data to inform staffing strategies and improve labor efficiency
• Contributed to overall store strategy, financial performance and operational planning as a key member of the Executive Leadership Team