Meghann Morris
Burlington,IA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Offering effective communication and well-developed troubleshooting skills honed across 10+ year career history.
Overview
13
13
years of professional experience
Work History
Licensed Massage Therapist (LMT)
KS Massage and Wellness
04.2022 - Current
- Book appointments, answer phones, greet clients, handle payments, and create client service tickets.
- Provide safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintain client treatment records and design long-term care programs for return customers.
- Maintain clean and professional massage therapy environment with stringent adherence to sanitization protocols.
- Helping document order of operations for scheduling clients.
- Helped navigate the computer software programs during the switch - moving clients from one program to the other and transferring all gift cards in the system.
- Continuing education courses, including cupping therapy and reiki.
- Develop knowledge of anatomy, physiology and pathology to supplement massage training.
- Communicate with clients to discuss medical history, lifestyle and massage treatment goals.
Baker
Self Employed
01.2011 - Current
- Produce consistently high-quality baked goods for customers.
- Operate and maintain bakery equipment, including ovens and mixers.
- Manage customer service operations, including taking orders and resolving complaints.
- Operate cash registers and process payments accurately.
- Develop recipes for new products and improve existing recipes.
Electrical Tester
ABB
07.2019 - 06.2021
- Inspected and tested electrical systems to identify connection issues and other faults affecting system performance.
- Examined products for imperfections and defects.
- Recorded inspection and test results on data sheets.
- Followed standard operating procedures for inspections and tests.
- Communicate with engineers and wire technicians.
- Worked with a team of 10+ employees.
- Learning and adjusting to new information daily.
- Followed safety protocols while handling hazardous materials.
- Provided feedback to production team regarding product quality.
- Operated and maintained testing equipment.
Electrical Support
ABB
05.2017 - 06.2019
- Oversaw the daily communication between the wire technicians, engineers and electrical testers.
- In charge of communications between the area I worked and other areas of the factory to implement similar procedures.
- Relied on heavy phone and online chat communication with engineers in Chicago and India on a daily/hourly basis.
- Held weekly meetings with the team and manufacturing leads, scheduling leads and plant managers.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Maintained documents for liability purposes.
- Worked with programs such as AutoCAD, Excel, Word, and Google Docs.
Wire Technician
GE
08.2015 - 05.2017
- Installed and configured new devices and system components.
- Installed wiring, cabling and networking hardware.
- Read blueprints and schematics to correctly wire and place equipment.
- Skilled at working independently and collaboratively in a team environment.
- Troubleshot and resolved various issues with wiring, device placement and device specifications.
Production Worker
Iowa Army Ammunition Plant
06.2013 - 08.2015
- Followed safety procedures and guidelines to maintain safe working environments.
- Back up lead person for the building I worked in.
- Lead person in the loader bay I worked.
Assistant Manager
Subway
02.2012 - 06.2013
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Licensed Massage Therapist in Massage Therapy -
Institute of Therapeutic Massage
Davenport, IA03.2022
AC/DC Certificate of knowledge to test Switchgear in Electrical -
Southeastern Community College
West Burlington, IA01.2019
Associate in Arts (AA) in Culinary Arts -
Indian Hills College
Ottumwa, IA01.2012
Skills
- Troubleshooting
- Problem-Solving
- Microsoft Office
- Multitasking
- Product Knowledge
- Document Filing
- Data Entry
Assessments
- Call center customer service, Proficient, 06/01/22, Demonstrating customer service skills in a call center setting
- Typing, Proficient, 06/01/22, Transcribing text
- Attention to detail, Proficient, 06/01/22, Identifying differences in materials, following instructions, and detecting details among distracting information
- Administrative assistant/receptionist, Proficient, 06/01/22, Using basic scheduling and organizational skills in an office setting
Timeline
Licensed Massage Therapist (LMT)
KS Massage and Wellness
04.2022 - Current
Electrical Tester
ABB
07.2019 - 06.2021
Electrical Support
ABB
05.2017 - 06.2019
Wire Technician
GE
08.2015 - 05.2017
Production Worker
Iowa Army Ammunition Plant
06.2013 - 08.2015
Assistant Manager
Subway
02.2012 - 06.2013
Baker
Self Employed
01.2011 - Current
Licensed Massage Therapist in Massage Therapy -
Institute of Therapeutic Massage
AC/DC Certificate of knowledge to test Switchgear in Electrical -
Southeastern Community College
Associate in Arts (AA) in Culinary Arts -
Indian Hills College
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