Meghan Nichole Jones

• Monitored track conditions and communicated with crews to maintain safety.
• Analyzed operational data to identify delays and implement corrective actions.
• Maintained accurate records related to train movements, incidents, maintenance activities, and other relevant documentation requirements.
• Managed emergency situations effectively, ensuring the safety of all personnel involved while minimizing disruption to train services.
• Maintained a safe working environment for all staff by enforcing strict adherence to safety protocols and guidelines.
• Ensured timely arrival and departure of trains by coordinating with dispatchers, yard masters, and train crews.
• Reduced delays in train movements by closely monitoring track conditions and promptly addressing issues.
• Clean discipline record.
• ATDA member.

• Coordinated communication between law enforcement, fire services, and medical teams during emergencies.
• Supported officers in the field with timely information retrieval, facilitating their ability to make informed decisions during critical incidents.
• Played a vital role in criminal investigations by gathering crucial information while maintaining confidentiality guidelines.
• Consistently met performance metrics, demonstrating exceptional skills in multitasking, problem-solving, and decision-making under pressure.
• Achieved excellent internal evaluations by consistently adhering to strict quality assurance standards while handling sensitive information and high-pressure situations.
• Responsible for entering and clearing arrest warrants, missing persons, and stolen vehicles and articles from local, state, and national databases.
• Valedictorian - Academy # 55.
• TCOLE licensed and TMPA member.
• Numerous commendations from supervisors, peers, and Police Department personnel.

Cum Laude