Organized and dependable coworker successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Bartender
Adelita's Cocina Y Cantina
01.2023 - Current
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
Assistant General Manager
Billy's Inn
02.2018 - 05.2021
Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
Managed scheduling and payroll, optimizing labor costs while maintaining staff satisfaction.
Bartender Shift Manager
Snooze AM Eatery
03.2015 - 06.2017
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
Participated in community outreach events, strengthening ties with local organizations while enhancing brand visibility.
Assistant General Manager
Marco's Coal Fired Pizzeria
06.2011 - 03.2015
Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.