Mehdi Alaoui
Summary
Dedicated Rideshare Driver with over seven years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record, bringing excellent safety record and high customer ratings to rideshare contracting opportunities. Committed to treating all customers with respect and works to foster positive interactions to build brand. Known for dedication to excellence.
Overview
11
11
years of professional experience
Work History
Uber Partner
Uber
01.2016 - Current
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Adhered to all safety regulations and traffic laws while driving.
- Responded to passenger concerns and complaints politely and professionally.
Manager of Operations
Nadafa LLC
01.2013 - 10.2022
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Education
Bachelor of Arts - Organizational Leadership
Arizona State University
Tempe, AZ05.2023
Skills
- Vehicle Maintenance
- Passenger Transportation
- Customer Engagement
- Schedule Management
- Customer Service
- Time Management
Languages
Arabic
Native or Bilingual
French
Full Professional
Spanish
Elementary
Timeline
Uber Partner
Uber
01.2016 - Current
Manager of Operations
Nadafa LLC
01.2013 - 10.2022
Bachelor of Arts - Organizational Leadership
Arizona State University
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