Mehmet Bulut
Fleming Island,FL
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Skilled in computer systems with solid foundation in I.T. Field, committed to enhancing expertise.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
National Safety Commission
02.2022 - Current
- Identified opportunities for upselling additional products or services based on customer needs.
- Maintained a high level of professionalism when dealing with difficult customers.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered customer inquiries via phone, email, and chat.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Restaurant Manager
Zac's Pizza
05.2015 - 12.2023
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Correctly calculated inventory and ordered appropriate supplies.
911 Public Safety Telecommunicator
Saint Johns County Sheriffs Office
09.2022 - 11.2023
- Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.
- Operated emergency response systems to update and retrieve up-to-date information for first responders.
- Assisted callers in emergency situations with appropriate information and support.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
Education
High School Diploma -
Clay High School
Green Cove Springs, FL05-2019
Skills
- Complaint resolution
- Scheduling
- Account updating
- Report generation
- Teamwork
- Problem Solving
Timeline
911 Public Safety Telecommunicator
Saint Johns County Sheriffs Office
09.2022 - 11.2023
Customer Service Representative
National Safety Commission
02.2022 - Current
Restaurant Manager
Zac's Pizza
05.2015 - 12.2023
High School Diploma -
Clay High School
Similar Profiles
YESI RUEMLERYESI RUEMLER
Customer Service Representative Team Lead at NATIONAL SAFETY COMMISSION INCCustomer Service Representative Team Lead at NATIONAL SAFETY COMMISSION INC
Andrea SluggettAndrea Sluggett
Strategic and Corporate Reporting Analyst at Workers Safety and Compensation CommissionStrategic and Corporate Reporting Analyst at Workers Safety and Compensation Commission
Holli WhiteHolli White
Compensation Coordinator at Canadian Nuclear Safety CommissionCompensation Coordinator at Canadian Nuclear Safety Commission
Brandy CurtisBrandy Curtis
Server at Whitey's Fish CampServer at Whitey's Fish Camp
Michael LeganMichael Legan
Event Technician, Team Lead, Creative Specialist at Mugwump Productions/Sight And SoundEvent Technician, Team Lead, Creative Specialist at Mugwump Productions/Sight And Sound