Mehran Morad

At Santa Monica College Bookstore, I excelled as a Customer Service Representative, leveraging my problem-solving abilities and product knowledge to enhance customer satisfaction significantly. Skilled in both Microsoft Outlook and active listening, I consistently delivered solutions that improved user experience and fostered positive client relations, showcasing a results-driven approach to customer service excellence. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.