Dan Jafarian
Director Of Operations
Ambler,PA
Summary
Experienced Director of Operations with a track record in driving business growth and improving profitability. Adept at strategic planning, team management, operational efficiency, and menu development. Demonstrated expertise in budgeting, staffing, and performance management, resulting in an 8% increase in profitability and a 70% boost in sales. Skilled in marketing, bookkeeping, and financial report writing, with a solid background in restaurant and retail management.
Overview
15
15
years of professional experience
2
2
Languages
Work History
Director of Operations
Premiere Travel Solutions
Philadelphia, PA
04.2013 - Current
- Oversaw all aspects of operations for a national, multi-location airport organization stretching from Philadelphia to Miami and San Francisco
- Designed and developed numerous award-winning concepts
- Created and updated menus and recipes, standardizing cooking and food prep techniques along with portion sizes for consistency across all cities and locations
- Worked closely with architects and engineers to design all new locations
- Implemented strategic initiatives to improve operational efficiency and reduce costs, resulting in 8% increase in profitability while generating 70% more sales
- Managed vendor relationships and negotiated contracts to optimize pricing and service levels
- Created and implemented methods for analyzing financial data regularly to identify areas of improvement and cost-saving opportunities
- Led cross-functional teams to develop and implement standard operating procedures (SOPs) to ensure consistency and quality across all locations
- Managed the recruitment, onboarding, training, and development of leadership and staff members
Owner/Operator
LifeWTR Lounge
Philadelphia, PA
04.2021 - 05.2024
- Partnered with Pepsi to open a LifeWTR kiosk in the Philadelphia International Airport
- Worked closely throughout the design process which ultimately resulted in the smooth opening of a profitable market within the airport
- Location was closed upon end of lease
General Manager
Miel Patisserie
Philadelphia, PA
04.2010 - 04.2013
- Responsible for all aspects of production and sales
- Opened wholesale accounts with restaurants, hotels, and casinos for large scale purchase of our pastries and baked goods
- Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
- Developed and implemented strategic plans to drive business growth and increase profitability
- Led a team of 30+ employees, providing guidance, training, and support to ensure high levels of productivity and performance
- Developed training programs to enhance employee skills in areas such as customer service, product knowledge, and sales techniques
Education
Business Administration
Montgomery County College
Blue Bell, PA 05.2001 -
Skills
Financial Record Management
Comprehensive Project Oversight
Expense Management
Payroll Administration
Food Service Expertise
Menu & Concept Development
Profit & Loss
Cost Analysis
Operations Management & Oversight
QuickBooks Proficiency
Research & development
Menu Development
Operations Management
QuickBooks Proficiency
Research & development
Operational Oversight
Menu Development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Owner/Operator
LifeWTR Lounge
04.2021 - 05.2024
Director of Operations
Premiere Travel Solutions
04.2013 - Current
General Manager
Miel Patisserie
04.2010 - 04.2013
Business Administration
Montgomery County College
05.2001 -