Mehwish Baig
Lorton,VA
Summary
Dynamic manager with a proven track record at SalesStaff, excelling in staff training and development while enhancing customer service. Recognized for fostering employee engagement and enforcing policies that drive performance. Adept at budgeting, ensuring operational efficiency, and consistently delivering exceptional service that boosts customer satisfaction.
Overview
15
15
years of professional experience
Work History
Manager on Duty
SalesStaff
02.2017 - 12.2023
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
Restaurant Manager
Assistant
01.2013 - 12.2018
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Boutique Sales Associate
Manager
08.2008 - 12.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
High School Diploma -
White House Grammar School
Karachi03-2025
Bachelor of Science - Business Communication
University of Karachi
Pakistan06-2009
GED -
Govt Degree Girls College
Karachi08-2005
Skills
- Staff training and development
- Policy enforcement
- Staff management
- Budgeting expertise
- Employee engagement
- Customer service
Timeline
Manager on Duty
SalesStaff
02.2017 - 12.2023
Restaurant Manager
Assistant
01.2013 - 12.2018
Boutique Sales Associate
Manager
08.2008 - 12.2012
High School Diploma -
White House Grammar School
Bachelor of Science - Business Communication
University of Karachi
GED -
Govt Degree Girls College
Similar Profiles
Seth Kenan ReddySeth Kenan Reddy
Intern at SalesStaffIntern at SalesStaff
Stephanie DuarteStephanie Duarte
Cashier Team Lead at SalesStaffCashier Team Lead at SalesStaff
Saeed MirabiSaeed Mirabi
Store Team Member at SalesStaffStore Team Member at SalesStaff