Meilyn Gomez
Brentwood
Summary
Positive and upbeat professional makes guests feel welcome while balancing , customer preferences.Successful in maintaining productivity and calm in fast-paced environments.
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Safety-minded and caring with personality, organizational skills, and attention to detail to care for children of different ages. Reliable individual with flexible schedule and desire to help children reach full potential.
Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
2027
2027
years of professional experience
6
6
years of post-secondary education
Work History
Head Hostess
Tellers Restaurant
Islip Terrace
03.2024 - Current
- Trained new host staff on customer service protocols.
- Coordinated reservation schedules to optimize table availability.
- Handled guest inquiries and complaints with professionalism and courtesy.
- Supervised a team of hostesses, ensuring all duties were completed in a timely manner.
- Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.
- Answered customers' questions about hours, seating, current wait time, and other information.
Receptionist
Beauty Salon
Syosset
03.2025 - 03.2026
- Greeted clients warmly upon arrival, creating a welcoming atmosphere.
- Managed appointment scheduling using salon management software efficiently.
- Answered phone calls professionally, addressing client inquiries promptly.
- Coordinated with stylists to manage schedules and optimize service delivery.
- Handled cash and processed payments accurately at the front desk.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
Sales Associate
Forever 21
Lake Grove
01.2023 - 03.2024
- Assisted customers with product selection and inquiries.
- Managed cash register transactions accurately and efficiently.
- Provided exceptional customer service to enhance shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Globe Life Empire State insurance
Remote
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Reviewed patient information for accuracy and completeness before processing claims.
- Maintained detailed records of insurance verifications and follow-up actions taken.
- Assisted with training new staff on insurance verification procedures and best practices.
- Analyzed trends in insurance claims to identify potential issues or discrepancies.
- Utilized electronic systems to track verifications and ensure compliance with regulations.
- Educated patients on their insurance benefits and coverage options during appointments.
- Updated patient and insurance data and input changes.
Education
Associate of Science - Criminal Justice
Suffolk County Community College
Selden, NY 08.2023 - 03.2026
Bachelor of Arts -
Central Islip High School
Central Islip, NY 09.2019 - 06.2023
Skills
- Customer service
- Appointment scheduling
- Conflict resolution
- Team collaboration
- Communication skills
- Team management
- Guest service
- Strong leadership
- Strong interpersonal skills
- Patience and empathy
Languages
English
Professional
Spanish
Professional
Timeline
Receptionist
Beauty Salon
03.2025 - 03.2026
Head Hostess
Tellers Restaurant
03.2024 - Current
Associate of Science - Criminal Justice
Suffolk County Community College
08.2023 - 03.2026
Sales Associate
Forever 21
01.2023 - 03.2024
Bachelor of Arts -
Central Islip High School
09.2019 - 06.2023
Globe Life Empire State insurance
Remote