MeiQi Li
Staten Island ,NY
Summary
Dynamic and reliable professional and a proven track record at Amazon, consistently delivering goods on time while maintaining excellent customer service. A fast learner and effective communicator, I excel in time management and thrive in team environments, ensuring customer satisfaction and loyalty through positive interactions.
Overview
12
12
years of professional experience
Work History
Driver
Amazon
07.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with customers to provide delivery updates and confirm delivery locations.
Retail Sales Associate
Footlocker, Footlocker
08.2018 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Greeted customers and provided outstanding customer service.
Food and Beverage Attendant
Target
Brooklyn, NY
02.2021 - 07.2022
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
Cashier
Pollo Campero
Brooklyn, NY
01.2015 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Sales Associate
Fabco Shoes Retail Store
Brooklyn, NY
01.2013 - 08.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Education
Associate Of Arts - Early Childhood Care And Education
Borough of Manhattan Community College
New York, NYFranklin Delano Roosevelt High School
Brooklyn, NY06.2016
Skills
- Time management
- Valid Driver's license
- Customer service
- Punctual and reliable
- Good communication
- Team player
- Speak Spanish fluently
- Fast learner
Languages
Spanish
Native or Bilingual
Chinese (Cantonese)
Limited Working
Timeline
Driver
Amazon
07.2023 - Current
Food and Beverage Attendant
Target
02.2021 - 07.2022
Retail Sales Associate
Footlocker, Footlocker
08.2018 - 06.2023
Cashier
Pollo Campero
01.2015 - 08.2018
Sales Associate
Fabco Shoes Retail Store
01.2013 - 08.2013
Associate Of Arts - Early Childhood Care And Education
Borough of Manhattan Community College
Franklin Delano Roosevelt High School