Adept at elevating guest experiences, I honed exceptional customer service and sales techniques at Crafty Crab, enhancing dining satisfaction through expert menu recommendations and efficient multitasking. My strong work ethic and team collaboration skills contributed to a significant improvement in service delivery, showcasing my ability to thrive in fast-paced hospitality environments.
Working at LongHorn Steakhouse can be a rewarding experience
Menu Knowledge: Since LongHorn specializes in steak and grilled meats, servers need to be knowledgeable about different cuts of meat, cooking temperatures, and various sides and sauces. Understanding the menu inside and out helps you provide recommendations and ensure the customer has a great dining experience.
Upselling: As a server, you'll likely be encouraged to upsell appetizers, drinks, and desserts. This is common in many chain restaurants as part of the sales strategy, and it can contribute significantly to your tips.
-Delivered outstanding customer service by educating guests on coffee selections, brewing techniques, and product offerings.
-Prepared and served a variety of coffee beverages and pastries while maintaining quality and presentation standards.
-Managed cash register transactions efficiently and accurately.
-Built customer relationships and promoted store loyalty through personalized service and awareness of upcoming promotions.
-Assisted in training new employees and ensuring adherence to company policies and procedures.