Summary
Overview
Work History
Education
Skills
Languages
Timeline
Server

Meirin Gomez

Alexandria,VA

Summary

Adept at elevating guest experiences, I honed exceptional customer service and sales techniques at Crafty Crab, enhancing dining satisfaction through expert menu recommendations and efficient multitasking. My strong work ethic and team collaboration skills contributed to a significant improvement in service delivery, showcasing my ability to thrive in fast-paced hospitality environments.

Overview

9
9
years of professional experience

Work History

Server

Crafty Crab
09.2021 - 11.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Long Horn Steak House
08.2019 - 12.2021

Working at LongHorn Steakhouse can be a rewarding experience


Friendly Atmosphere: LongHorn Steakhouse is known for its casual, welcoming atmosphere. Servers are expected to be friendly, approachable, and provide a high level of customer service, making guests feel at home.


Menu Knowledge: Since LongHorn specializes in steak and grilled meats, servers need to be knowledgeable about different cuts of meat, cooking temperatures, and various sides and sauces. Understanding the menu inside and out helps you provide recommendations and ensure the customer has a great dining experience.


Upselling: As a server, you'll likely be encouraged to upsell appetizers, drinks, and desserts. This is common in many chain restaurants as part of the sales strategy, and it can contribute significantly to your tips.

Barista Trainee

Starbucks
01.2016 - 07.2019

-Delivered outstanding customer service by educating guests on coffee selections, brewing techniques, and product offerings.


-Prepared and served a variety of coffee beverages and pastries while maintaining quality and presentation standards.


-Managed cash register transactions efficiently and accurately.


-Built customer relationships and promoted store loyalty through personalized service and awareness of upcoming promotions.


-Assisted in training new employees and ensuring adherence to company policies and procedures.

Education

High School Diploma -

Annandale HS
Annandale, VA
06-2016

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Food running
  • Team collaboration
  • Sales techniques
  • Table bussing

Languages

Spanish
Native or Bilingual

Timeline

Server

Crafty Crab
09.2021 - 11.2024

Server

Long Horn Steak House
08.2019 - 12.2021

Barista Trainee

Starbucks
01.2016 - 07.2019

High School Diploma -

Annandale HS
Meirin Gomez