Meisha Anderson
San Diego,CA
Summary
Experienced with providing high-quality customer support across various channels. Utilizes strong problem-solving skills to address and resolve customer inquiries efficiently. Track record of excellent communication and maintaining positive customer relationships.
Overview
33
33
years of professional experience
Work History
Cosmetologist/Customer Support Specialist
HomeRun Hair Designs
02.1993 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
IHSS Care Provider
County of San DIego
02.1993 - Current
- Prepared nutritious meals according to dietary restrictions and preferences for better overall health.
- Provided transportation and appointments management.
- Provided transportation for clients to medical appointments, social events, and other necessary outings.
- Ensured a safe and comfortable environment by maintaining a clean and organized living space.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Conducted regular assessments of client health status, identifying potential issues early on for prompt intervention.
- Supported clients in managing personal finances, paying bills, and budgeting responsibly.
- Maintained strict confidentiality regarding all aspects of client personal information and medical history.
Education
No Degree - Cosmetology/Customer Service
Mesa College
San Diego, CA03-1992
General Studies
Morse High School
San Diego, CA06-1990
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Clear communication
- Customer consultation
- Professionalism and ethics
- Relationship building and management
- Issue resolution
Timeline
Cosmetologist/Customer Support Specialist
HomeRun Hair Designs
02.1993 - Current
IHSS Care Provider
County of San DIego
02.1993 - Current
No Degree - Cosmetology/Customer Service
Mesa College
General Studies
Morse High School
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