Terrie Boudreaux
Jeanerette,LA
Summary
Dynamic licensed cosmetologist with a proven track record at Fantastic Sam's Cut & Color, excelling in haircutting techniques and relationship building. Recognized for fostering client loyalty through exceptional service and personalized consultations. Adept at managing appointments and resolving issues, ensuring a seamless salon experience that keeps clients returning.
Overview
10
10
years of professional experience
Work History
Customer Service /Licensed Cosmetologist
Fantastic Sams Cut & Color
Abbeville, LA
04.2015 - Current
- Built a loyal clientele base through exceptional customer service and personalized care.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Managed reception duties when necessary, ensuring smooth operations within the salon environment from start to finish during peak hours.
- Maintained a clean and organized work station, ensuring a pleasant salon experience for clients.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Stayed up-to-date on current trends and techniques in cosmetology, incorporating them into daily practices.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Adapted easily to clients'' needs and preferences, providing a variety of services from cuts and color to extensions and specialty treatments.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Education
Certificate - Medical Office Assistance
Academy of Acadiana
New Iberia, LALicense Cosmmetology - Cosmetology
Ronnie And Dorman School of Hair
Lafayette, LASkills
- Appointment scheduling
- Advanced cosmetology trained
- Men and women haircuts
- Friendly communication
- Social skills
- Decision-making
- Active listening
- Client consultation
- Relationship building
- Customer consultation
- Scheduling appointments
- Product knowledge
- Reflective listening
- Issue resolution
- Product and service explanations
- Hair assessments
- Product upselling
- Sales expertise
- Payment processing
- Client loyalty building
Timeline
Customer Service /Licensed Cosmetologist
Fantastic Sams Cut & Color
04.2015 - Current
Certificate - Medical Office Assistance
Academy of Acadiana
License Cosmmetology - Cosmetology
Ronnie And Dorman School of Hair